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Valuing volunteer contributions to charities

Author

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  • Carolyn J. Cordery
  • Sarah Proctor-Thomson
  • Karen A Smith

Abstract

Few charities communicate quantitative assessments of their volunteers' contributions, leading to an under-valuation of this key resource. An incomplete understanding of the volunteers' roles vis-à-vis paid staff, leads to inappropriate measurement methods being used internationally. New, more informed methods help charities provide more than a thank you to volunteers in their annual reports, however they require charities to commit to valuing the impact of their essential volunteers.

Suggested Citation

  • Carolyn J. Cordery & Sarah Proctor-Thomson & Karen A Smith, 2011. "Valuing volunteer contributions to charities," Public Money & Management, Taylor & Francis Journals, vol. 31(3), pages 193-200, May.
    • Handle: RePEc:taf:pubmmg:v:31:y:2011:i:3:p:193-200
    DOI: 10.1080/09540962.2011.573230
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    Cited by:

    1. Ortega, Jason A. & Park, Chul Hyun, 2022. "The benefit and cost of voluntary work in government: The case of the United States Coast Guard Auxiliary Boat Crew Program," Evaluation and Program Planning, Elsevier, vol. 94(C).
    2. Carolyn J. Cordery & Karen A. Smith & Harry Berger, 2017. "Future scenarios for the charity sector in 2045," Public Money & Management, Taylor & Francis Journals, vol. 37(3), pages 189-196, April.

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