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Utilization-focused performance reporting

Author

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  • Fritz Sager
  • Adrian Ritz
  • Kristina Bussmann

Abstract

How best to define performance measures is a much-debated issue. Mismatches between goals and indicators can lead to distortions that undermine impact-oriented steering. This article presents a model of goal and indicator development and explains its applicability, benefits and limitations.

Suggested Citation

  • Fritz Sager & Adrian Ritz & Kristina Bussmann, 2010. "Utilization-focused performance reporting," Public Money & Management, Taylor & Francis Journals, vol. 30(1), pages 55-62, January.
    • Handle: RePEc:taf:pubmmg:v:30:y:2010:i:1:p:55-62
    DOI: 10.1080/09540960903492398
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    References listed on IDEAS

    as
    1. Arnold Picot, 1998. "Die grenzenlose Unternehmung," ifo Schnelldienst, ifo Institute - Leibniz Institute for Economic Research at the University of Munich, vol. 51(34), pages 44-55, October.
    2. Arnold Picot, 1998. "Die grenzenlose Unternehmung," ifo Schnelldienst, ifo Institute - Leibniz Institute for Economic Research at the University of Munich, vol. 51(34-35), pages 44-55, October.
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    Cited by:

    1. Marra, Mita, 2018. "The ambiguities of performance-based governance reforms in Italy: Reviving the fortunes of evaluation and performance measurement," Evaluation and Program Planning, Elsevier, vol. 69(C), pages 173-182.
    2. Pettas, Nikolaos & Giannikos, Ioannis, 2014. "Evaluating the delivery performance of public spending programs from an efficiency perspective," Evaluation and Program Planning, Elsevier, vol. 45(C), pages 140-150.
    3. Sager, Fritz, 2018. "Policy evaluation and democracy: Do they fit?," Evaluation and Program Planning, Elsevier, vol. 69(C), pages 125-129.

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