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Creating desirable organizational characteristics

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  • Donald P. Moynihan
  • Sanjay K. Pandey

Abstract

What are the factors that lead to desirable organizational characteristics? This article examines this question by proposing a model to explain the ability of some organizations to create a focus on results and high levels of managerial authority. The new public management literature points to these two organizational characteristics as key steps for improving public performance and providing results-based accountability. Employing a national survey of US state government health and human service agency managers we find that political support for the organization and purposeful reform efforts do lead to desirable organizational characteristics. In addition, strong internal communication fosters a focus on results, and organizational culture shapes the decision-making authority of managers.

Suggested Citation

  • Donald P. Moynihan & Sanjay K. Pandey, 2006. "Creating desirable organizational characteristics," Public Management Review, Taylor & Francis Journals, vol. 8(1), pages 119-140, March.
    • Handle: RePEc:taf:pubmgr:v:8:y:2006:i:1:p:119-140
    DOI: 10.1080/14719030500518899
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    Cited by:

    1. Jesús Cambra-Berdún & Jesús Cambra-Fierro, 2006. "Considerations and implications on the necessity of increasing efficiency in the public education system: The new public management (NPM) and the market orientation as reference concepts," International Review on Public and Nonprofit Marketing, Springer;International Association of Public and Non-Profit Marketing, vol. 3(2), pages 41-58, December.
    2. Frederick Owusu Agyapong & Ahmed Agyapong & Kofi Poku, 2017. "Nexus between social capital and performance of micro and small firms in an emerging economy: The mediating role of innovation," Cogent Business & Management, Taylor & Francis Journals, vol. 4(1), pages 1309784-130, January.
    3. David Carassus & Christophe Favoreu & Damien Gardey & Christophe Maurel & Arnaud Bilek, 2011. "Les déterminants de l’adoption et de la mise en œuvre par les collectivités locales d’un management par la performance," Post-Print hal-03082902, HAL.

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