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The impact of the traceability of the information systems on humanitarian logistics performance: Case study of Indonesian relief logistics services

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  • Ilyas Masudin
  • Evan Lau
  • Nika Tampi Safitri
  • Dian Palupi Restuputri
  • Dwi Iryaning Handayani

Abstract

This article investigates the impact of traceability of the quality of the information system on humanitarian logistics performance. There are four variables studied, namely electronic data interchange (EDI) adoption, blockchain (BC) adoption, radio frequency identification (RFID) adoption, traceability of humanitarian logistics, and humanitarian logistics performance. This research was conducted to assess disaster logistics services in the implementation of service principles in humanitarian logistics. The conceptual model is modeled by introducing three information technologies as independent variables and the humanitarian traceability and logistics performance as dependent variables. The questionnaire was distributed to 96 respondents, and the data was processed using PLS-SEM 2.0. The results show that EDI adoption has no significant effect on the traceability of humanitarian logistics. In contrast, BC and RFID adoption has a significant effect on the traceability of humanitarian logistics. In addition, this study also shows that humanitarian logistics traceability has a significant impact on humanitarian logistics performance.

Suggested Citation

  • Ilyas Masudin & Evan Lau & Nika Tampi Safitri & Dian Palupi Restuputri & Dwi Iryaning Handayani, 2021. "The impact of the traceability of the information systems on humanitarian logistics performance: Case study of Indonesian relief logistics services," Cogent Business & Management, Taylor & Francis Journals, vol. 8(1), pages 1906052-190, January.
    • Handle: RePEc:taf:oabmxx:v:8:y:2021:i:1:p:1906052
    DOI: 10.1080/23311975.2021.1906052
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    Cited by:

    1. Prima Denny Sentia & Syaimak Abdul Shukor & Amelia Natasya Abdul Wahab & Muriati Mukhtar, 2023. "Logistic distribution in humanitarian supply chain management: a thematic literature review and future research," Annals of Operations Research, Springer, vol. 323(1), pages 175-201, April.
    2. Redhwan Nour, 2022. "Enhancing the Logistics 4.0 Firms through Information Technology," Sustainability, MDPI, vol. 14(23), pages 1-26, November.
    3. Dwi Iryaning Handayani & Ilyas Masudin & Ahmad Rusdiansyah & Judi Suharsono, 2021. "Production-Distribution Model Considering Traceability and Carbon Emission: A Case Study of the Indonesian Canned Fish Food Industry," Logistics, MDPI, vol. 5(3), pages 1-21, September.
    4. Dian Palupi Restuputri & Ayun Fridawati & Ilyas Masudin, 2022. "Customer Perception on Last-Mile Delivery Services Using Kansei Engineering and Conjoint Analysis: A Case Study of Indonesian Logistics Providers," Logistics, MDPI, vol. 6(2), pages 1-16, April.

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