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Examining the impact of abusive supervision on employees’ psychological wellbeing and turnover intention: The mediating role of intrinsic motivation

Author

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  • Kanwal Hussain
  • Zuhair Abbas
  • Saba Gulzar
  • Abdul Bashiru Jibril
  • Altaf Hussain

Abstract

The competitiveness and sustainability of employees in service and non-service-based organizations continue to trigger scholars’ interest to investigate the related factors. As per the review of literature, there are only a few studies have been conducted on abusive supervision and intrinsic motivation about employee psychological wellbeing and turnover intention. We applied the social exchange theory to abusive supervisors at the workplace. This study, therefore, explores the direct and indirect relationship between abusive supervision on subordinate psychological wellbeing and turnover in service-based organizations. This empirical study employs a quantitative research methodology to establish the mediating influence of intrinsic motivation between the underlying constructs. Out of 300 research questionnaires distributed to full-time employees working in service-based organizations in Pakistan, 225 responses were successful for analysis, and validation was conducted through partial least square structural equation modelling (PLS-SEM). The results of this study demonstrate that abusive supervision (AS) positively impacting on both psychological wellbeing (PWB) and turnover intentions (TI) of the employees. More importantly, intrinsic motivation (IM) is also positively and significantly mediate the relationship between AS and PWB, and AS and TI. The study provides substantial implications to managers and leaders by redesigning existing strategies to promote a feasible culture within the working environment for the employees to improve performance. The current study enhances existing literature on employee wellbeing and human resource management by integrating intrinsic motivation (IM) as a mediation model/concept. Limitations and future research directions have been discussed in the entire paper.

Suggested Citation

  • Kanwal Hussain & Zuhair Abbas & Saba Gulzar & Abdul Bashiru Jibril & Altaf Hussain, 2020. "Examining the impact of abusive supervision on employees’ psychological wellbeing and turnover intention: The mediating role of intrinsic motivation," Cogent Business & Management, Taylor & Francis Journals, vol. 7(1), pages 1818998-181, January.
  • Handle: RePEc:taf:oabmxx:v:7:y:2020:i:1:p:1818998
    DOI: 10.1080/23311975.2020.1818998
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    Citations

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    Cited by:

    1. Irina Nikolova & Marjolein C. J. Caniëls & Wilmar Schaufeli & Judith H. Semeijn, 2021. "Disengaging Leadership Scale (DLS): Evidence of Initial Validity," IJERPH, MDPI, vol. 18(6), pages 1-19, March.
    2. Huseyin Arasli & Mustafa Cengiz & Hasan Evrim Arici & Nagihan Cakmakoglu Arici & Furkan Arasli, 2021. "The Effect of Abusive Supervision on Organizational Identification: A Moderated Mediation Analysis," Sustainability, MDPI, vol. 13(15), pages 1-15, July.
    3. Qiangzhen Jian & Xiuting Wang & Hisham Mohammad Al-Smadi & Aamer Waheed & Alina Badulescu & Sarminah Samad, 2022. "Proposing a Robust Model to Reduce Employees’ Turnover Intentions in an Ethical Leadership Framework: Empirical Evidence from the Healthcare Sector," IJERPH, MDPI, vol. 19(15), pages 1-20, July.
    4. Muhammad Azeem Qureshi & Muhammad Sufyan Ramish & Junaid Ansari & Muhammad Adnan Bashir, 2022. "Leader’s Toxicity at Workplace: How Leader’s Decadence Affect Employees? A Pakistani Perspective," SAGE Open, , vol. 12(2), pages 21582440221, May.
    5. Malek Bakheet Elayan, 2023. "Green HRM and Organizational Sustainability: The Mediating Effect of Employees’ Attitudes during COVID-19 in the Jordanian Commercial Banking Sector," International Journal of Business and Management, Canadian Center of Science and Education, vol. 17(6), pages 1-43, February.
    6. Qian Xu & Zhe Hou & Chao Zhang & Feng Yu & Tong Li, 2022. "Career Capital and Well-Being: A Configurational Perspective," IJERPH, MDPI, vol. 19(16), pages 1-10, August.
    7. Hafiz Ahmad Ashraf & Javed Iqbal & Waqar Munir & Amjad Islam & Farhat Hussain Bazmi, 2023. "Unravelling the Threads of Abusive Supervision: Dynamics, Antecedents, Costs, and Consequences (2000-2023)," Journal of Policy Research (JPR), Research Foundation for Humanity (RFH), vol. 9(3), pages 52-62, September.

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