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Knowledge acquisition, knowledge management strategy and innovation: An empirical study of Vietnamese firms

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  • Nguyen Ngoc Thang
  • Pham Anh Tuan

Abstract

This paper examines two alternative views—universal and contingency—of the knowledge acquisition and innovation relationship in Vietnamese firms. Results from a survey of 130 companies show that knowledge acquisition has a positive effect on innovation. In addition, this study showed that in terms of direct effects on innovation results, the personalization strategy has a more important role than the codification strategy. However, among the two knowledge management (KM) strategies, only the codification strategy moderated the knowledge acquisition–innovation relationship. The findings also suggested that in order to achieve a high level of innovation results, the firm should not be overly dependent on the implementation of the codification strategy without paying due attention to personalization strategy. Furthermore, for firms at the nascent stage of development or those in developing countries like Vietnam, knowledge acquisition and personalization strategy can lead to innovation results.

Suggested Citation

  • Nguyen Ngoc Thang & Pham Anh Tuan, 2020. "Knowledge acquisition, knowledge management strategy and innovation: An empirical study of Vietnamese firms," Cogent Business & Management, Taylor & Francis Journals, vol. 7(1), pages 1786314-178, January.
    • Handle: RePEc:taf:oabmxx:v:7:y:2020:i:1:p:1786314
    DOI: 10.1080/23311975.2020.1786314
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    Cited by:

    1. Alfaro-Ramos, Alfredo Elías & Ferreras-Méndez, José Luis, 2022. "Knowledge management and intellectual capital in the business model innovation of Costa Rican manufacturing firms," TEC Empresarial, School of Business, Costa Rica Institute of Technology (ITCR), vol. 16(2), pages 18-33.
    2. Ap-Azli Bunawan & Nur Ardilla Fathin Ahmad Sham, 2024. "The Impact of Knowledge Management Process and Approach on Innovation Performance: A Case Study of Telekom Malaysia," International Journal of Research and Innovation in Social Science, International Journal of Research and Innovation in Social Science (IJRISS), vol. 8(5), pages 2388-2407, May.
    3. Ying Tian & Jiayi Hong, 2022. "In the Context of Digital Finance, Can Knowledge Enable Manufacturing Companies to Be More Courageous and Move towards Sustainable Innovation?," Sustainability, MDPI, vol. 14(17), pages 1-24, August.

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