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An empirical assessment of ISM Code effectiveness on performance: the role of ISO certification

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  • Angelos Pantouvakis
  • Maria Karakasnaki

Abstract

Although the introduction of the International Safety Management (ISM) Code aimed at increasing the safety standards in the maritime industry, several studies conducted so far argue for its inability to successfully fulfill its goals. The purpose of the current study is to evaluate the ISM Code effectiveness by drawing analogy from similar applications of ISO 9001 effectiveness in service companies. It also aims to determine its impact on firm performance and differentiate between ISO and non-ISO-certified shipping companies. Findings indicate that ISM Code effectiveness consists of two dimensions, namely continuous improvement and customer satisfaction focus, and the significance of its contribution on improving company performance is revealed, especially in the case of ISO-certified shipping companies. Moreover, the continuous improvement dimension was found to affect performance at a greater extent.

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  • Angelos Pantouvakis & Maria Karakasnaki, 2016. "An empirical assessment of ISM Code effectiveness on performance: the role of ISO certification," Maritime Policy & Management, Taylor & Francis Journals, vol. 43(7), pages 874-886, October.
    • Handle: RePEc:taf:marpmg:v:43:y:2016:i:7:p:874-886
    DOI: 10.1080/03088839.2016.1169451
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    Cited by:

    1. Meifeng Luo & Sung-Ho Shin & Young-Tae Chang, 2017. "Duration analysis for recurrent ship accidents," Maritime Policy & Management, Taylor & Francis Journals, vol. 44(5), pages 603-622, July.
    2. Hristos Karahalios, 2017. "Evaluating the knowledge of experts in the maritime regulatory field," Maritime Policy & Management, Taylor & Francis Journals, vol. 44(4), pages 426-441, May.
    3. Conghua Xue & Lijun Tang, 2019. "Organisational support and safety management: A study of shipboard safety supervision," The Economic and Labour Relations Review, , vol. 30(4), pages 549-565, December.
    4. Heij, C. & Knapp, S., 2018. "Predictive power of inspection outcomes for future shipping accidents," Econometric Institute Research Papers EI2018-09, Erasmus University Rotterdam, Erasmus School of Economics (ESE), Econometric Institute.

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