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The Role of Public Service Motivation in Employee Work Engagement: A Test of the Job Demands-Resources Model

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  • Donna K. Cooke
  • Katarina K. Brant
  • Juanita M. Woods

Abstract

The study investigates the nature of public service motivation’s (PSM) relationship to employee work engagement. Using the Job Demands-Resource Model, the authors compare whether PSM as a resource is an antecedent to employee work engagement or has a buffering effect on job hindrances of perceived red tape in explaining employee work engagement. They surveyed 388 supervisors and managers in a public-sector organization in the United States. The findings support PSM as an antecedent along with perceived job influence and perceived procurement red tape to employee work engagement.

Suggested Citation

  • Donna K. Cooke & Katarina K. Brant & Juanita M. Woods, 2019. "The Role of Public Service Motivation in Employee Work Engagement: A Test of the Job Demands-Resources Model," International Journal of Public Administration, Taylor & Francis Journals, vol. 42(9), pages 765-775, July.
    • Handle: RePEc:taf:lpadxx:v:42:y:2019:i:9:p:765-775
    DOI: 10.1080/01900692.2018.1517265
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    Cited by:

    1. Tushar, Hasanuzzaman & Giao, Ha Nam Khanh, 2023. "How transformational leadership influences employees’ job-related outcomes through public service motivation: Does power distance orientation matter?," OSF Preprints avsnr, Center for Open Science.

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