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Mobile Government Services: An Empirical Analysis of Mobile Government Attractiveness

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  • Bernd W. Wirtz
  • Steven Birkmeyer

Abstract

The development of modern information and communication technology (ICT) fundamentally impacts the way citizens and governments interact with each other. In this context, mobile ICT is an essential driver for governments around the world to provide public services to citizens and organizations. Against this background, mobile government has significantly increased in importance for practitioners and has become a fruitful field of scientific research. Given the lack of empirical research on the attractiveness of mobile government, this study examines the key determinants of mobile government attractiveness.

Suggested Citation

  • Bernd W. Wirtz & Steven Birkmeyer, 2018. "Mobile Government Services: An Empirical Analysis of Mobile Government Attractiveness," International Journal of Public Administration, Taylor & Francis Journals, vol. 41(16), pages 1385-1395, December.
    • Handle: RePEc:taf:lpadxx:v:41:y:2018:i:16:p:1385-1395
    DOI: 10.1080/01900692.2017.1390583
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    Cited by:

    1. Yahya Ahmed Alwahaibi & Shamsul Arrieya Ariffin & Salem Garfan & Aslina binti Saad & Ramalingam Dharmalingam, 2021. "Proposing an M-Government Framework for the Ministry of Housing in Oman: For Efficient Digital Literacy and Services," International Journal of Mobile and Blended Learning (IJMBL), IGI Global, vol. 13(4), pages 1-24, October.

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