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A Knowledge Management and Organizational Intelligence Model for Public Administration

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  • Cristiano De Angelis

Abstract

This study explores the development of a KM-OI model and empirically tests, using structure equation modeling (SEM), nine hypotheses related to the following research questions: RQ1: To what extent does organizational culture impact strategy structure learning with environment and information technology?; RQ2: To what extent does information technology impact learning with environment?; RQ3: To what extent does strategy structure, learning with environment impact policies and practices of KM?; RQ4: To what extent do policies and practices of KM impact organizational intelligence? Based on the results of a web survey applied in two of the six largest economies, Germany and Brazil, the article shows the importance of KM and OI for public administration and concludes that the KM-OI model is useful to identify influential factors that must be taken into consideration to improve the processes of creation (KM) and application of knowledge (OI).

Suggested Citation

  • Cristiano De Angelis, 2013. "A Knowledge Management and Organizational Intelligence Model for Public Administration," International Journal of Public Administration, Taylor & Francis Journals, vol. 36(11), pages 807-819.
    • Handle: RePEc:taf:lpadxx:v:36:y:2013:i:11:p:807-819
    DOI: 10.1080/01900692.2013.791315
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    Cited by:

    1. Minerva Martínez Avila & Juan José García-Machado & Eréndira Fierro Moreno, 2021. "A Multiple Full Mediating Effect in a PLS Hierarchical Component Model: Application to the Collaborative Public Management," Mathematics, MDPI, vol. 9(16), pages 1-19, August.
    2. Amir Hooshang Nazarpouri & Reza Sepahvand & Razieh Feli, 2019. "The Effect Of Organisational And Technological Readiness On Organisational Intelligence And Performance Of Customer Relationship Management Through Knowledge Management Process In Knowledge-Based And ," International Journal of Innovation Management (ijim), World Scientific Publishing Co. Pte. Ltd., vol. 24(04), pages 1-28, December.

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