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Fear and anger: antecedents and consequences of emotional responses to mobile communication

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  • Simone Dohle
  • Carmen Keller
  • Michael Siegrist

Abstract

Many people fear that exposure to mobile phone base stations leads to severe health effects. In addition to those fears, many citizens are unsatisfied or even angry about prevailing base station site-selection procedures. In the present study, it was investigated how these emotions, i.e. fear and anger, determine risk and benefit perceptions and the acceptance of mobile communication. Using structural equation modeling, we found that benefit perception and the acceptance of mobile phone base stations were primarily determined by anger. Risk perception, in contrast was influenced by both emotions. In addition, controllability and fairness emerged as important cognitive appraisals, or antecedents, of fear and anger, while certainty was not related to these emotions. In sum, our findings highlight that fear and anger have specific influences on risk, benefit, and acceptance of mobile communication. Furthermore, the study provides an in-depth understanding of the antecedents that lead to emotional responses within the context of mobile communication. Implications for risk communication will be derived.

Suggested Citation

  • Simone Dohle & Carmen Keller & Michael Siegrist, 2012. "Fear and anger: antecedents and consequences of emotional responses to mobile communication," Journal of Risk Research, Taylor & Francis Journals, vol. 15(4), pages 435-446, April.
    • Handle: RePEc:taf:jriskr:v:15:y:2012:i:4:p:435-446
    DOI: 10.1080/13669877.2011.636835
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    References listed on IDEAS

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    6. Timothy C. Earle & Michael Siegrist, 2008. "On the Relation Between Trust and Fairness in Environmental Risk Management," Risk Analysis, John Wiley & Sons, vol. 28(5), pages 1395-1414, October.
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    9. Michael Siegrist & Timothy C. Earle & Heinz Gutscher & Carmen Keller, 2005. "Perception of Mobile Phone and Base Station Risks," Risk Analysis, John Wiley & Sons, vol. 25(5), pages 1253-1264, October.
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    Cited by:

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