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The Difference of Conflict Management Styles and Conflict Resolution in Workplace

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  • Lim Jin Huan
  • Rashad Yazdanifard

Abstract

This paper is a review of conflict management styles and conflict resolution from the managers and supervisors‟ point of view. Conflict is an inevitable fact for any organization. Leaders should understand and apply various conflict management techniques and conflict resolution styles in order to form strong relationships with subordinates. Conflict is a situation when two or more parties are in disagreement. Unresolved conflict can negatively impact the success of an organization. So, leaders must learn how to address and manage conflict depending on the situation and the party involved. While email and the Internet have increased organizational performance, they have also added new types of conflict. Workplace conflicts may result in absenteeism and affect employee loyalty.

Suggested Citation

  • Lim Jin Huan & Rashad Yazdanifard, 2012. "The Difference of Conflict Management Styles and Conflict Resolution in Workplace," Business & Entrepreneurship Journal, SCIENPRESS Ltd, vol. 1(1), pages 1-9.
    • Handle: RePEc:spt:busent:v:1:y:2012:i:1:f:1_1_9
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    Cited by:

    1. Jiang Min & Shuja Iqbal & Muhammad Aamir Shafique Khan & Shamim Akhtar & Farooq Anwar & Sikandar Ali Qalati, 2020. "Impact of supervisory behavior on sustainable employee performance: Mediation of conflict management strategies using PLS-SEM," PLOS ONE, Public Library of Science, vol. 15(9), pages 1-20, September.
    2. Asif Hussain Samo & Faris Mahar & Bushra Mahmood & Tooba yousuf & Uff aq Gul, 2019. "Bent And Fight, Survive And Succeed; Exploring The Relationship Among Confl Ict, Ethics, Resilience And Commitment," IBT Journal of Business Studies (JBS), Ilma University, Faculty of Management Science, vol. 15(1), pages 15-14.
    3. Asif Hussain Samo & Faris Mahar & Bushra Mahmood & Tooba yousuf & Uff aq Gul, 2019. "Bent And Fight, Survive And Succeed; Exploring The Relationship Among Confl Ict, Ethics, Resilience And Commitment," IBT Journal of Business Studies (JBS), Ilma University, Faculty of Management Science, vol. 15(1), pages 42-62.
    4. Abas Salem Rawashdeh & Ahmad Hashem Al-Assaf, 2019. "Impact of Factors Causing Internal Conflict on the Effectiveness of Managing and Handling Conflict in the Jordanian Banks," Review of Applied Socio-Economic Research, Pro Global Science Association, vol. 17(1), pages 42-56, June.
    5. Nadia Yusuf, 2017. "Private and Public Sector: Conflicts and Resolution – HRM Practice in Saudi Arabia," International Journal of Academic Research in Business and Social Sciences, Human Resource Management Academic Research Society, International Journal of Academic Research in Business and Social Sciences, vol. 7(3), pages 192-198, March.

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