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Goods distribution management in city logistics environment: A systemic approach

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  • Vasileios Zeimpekis

Abstract

The routing plan of a delivery fleet is usually developed a priori and provides an optimal (or near optimal) way of serving customers by taking into account certain constraints, such as vehicle capacity and delivery time windows. However, such plans may not cope adequately in a city logistics environment, in which unexpected events often occur during delivery execution (e.g. adverse traffic conditions). These events may lead to delays, higher costs, and inferior customer service. This paper presents the development and evaluation of a real-time fleet management system that handles such unforeseen events by using advanced traffic forecasting techniques and rerouting strategies coupled with telematic technology. The system monitors the delivery vehicles in real time, detects deviations from the initial distribution plan, and adjusts the schedule accordingly, by suggesting effective rerouting strategies. The system has been tested in real-life cases and the results show that delivery performance is enhanced significantly and customer satisfaction is improved accordingly.

Suggested Citation

  • Vasileios Zeimpekis, 2011. "Goods distribution management in city logistics environment: A systemic approach," Advances in Management and Applied Economics, SCIENPRESS Ltd, vol. 1(1), pages 1-7.
    • Handle: RePEc:spt:admaec:v:1:y:2011:i:1:f:1_1_7
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    Cited by:

    1. Odile Chanut & Gilles Paché, 2011. "Supply networks in urban logistics– Which strategies for 3PL?," Post-Print hal-01766875, HAL.
    2. Odile Chanut & Gilles Paché, 2012. "Integrating 3PL in urban logistics organization," Post-Print hal-01771842, HAL.
    3. Reaidy, Paul J. & Gunasekaran, Angappa & Spalanzani, Alain, 2015. "Bottom-up approach based on Internet of Things for order fulfillment in a collaborative warehousing environment," International Journal of Production Economics, Elsevier, vol. 159(C), pages 29-40.
    4. Mourad Makaci & Paul J. Reaidy & Karine Evrard Samuel & Valérie Botta-Genoulaz & Thibaud Monteiro, 2017. "Pooled warehouse management : An empirical study," Post-Print hal-01531304, HAL.
    5. I. Mazzilli, 2011. "Les dispositifs de GRH territorial: d'une logique de transposition à la construction d'un modèle nouveau ?," Post-Print halshs-00661679, HAL.

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