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Monitoring of Policy Implementation: Convergent Mobile and Fixed Technologies as Emergent Enablers

Author

Listed:
  • Khairul Akmaliah Adham

    (Universiti Sains Islam Malaysia)

  • Saida Farhanah Sarkam

    (University Teknologi MARA (Pahang) Raub Kampus)

  • Mohd Fuaad Said

    (Universiti Putra Malaysia)

  • Nadiah Mahmad Nasir

    (Universiti Sains Islam Malaysia)

  • Hasmiah Kasimin

    (Universiti Kebangsaan Malaysia)

Abstract

Based on the viable system model (VSM), a system viability refers to the capability of a system to exist and maintain its sustainability within an environment. In this framework, monitoring function supports the gathering of relevant information directly from the operating units and feeding them into the formal control function. In turn, the control function uses the information to produce reports for the higher level functions of intelligence and policymaking, which later utilise these information for their decision making. Given its role, monitoring function supports the viability of a system, especially in large-scale policy-based system. However, studies on the functions of a system monitoring are generally lacking, leading to the lack of understanding on how to conduct monitoring in a viable system implementation. The objectives of this study are a) to discuss the role of monitoring in a viable system framework, and b) to conceptualize the function of monitoring within a policy-based system that is enabled by technologies. To achieve these objectives, this study reviews the literature on monitoring (in relation to VSM framework), on research process in general, as well as on technology adoption. This conceptual exploration generates an emergent viable system model that can guide future researchers in conducting an action research of monitoring function implementation.

Suggested Citation

  • Khairul Akmaliah Adham & Saida Farhanah Sarkam & Mohd Fuaad Said & Nadiah Mahmad Nasir & Hasmiah Kasimin, 2017. "Monitoring of Policy Implementation: Convergent Mobile and Fixed Technologies as Emergent Enablers," Systemic Practice and Action Research, Springer, vol. 30(5), pages 535-551, October.
    • Handle: RePEc:spr:syspar:v:30:y:2017:i:5:d:10.1007_s11213-016-9406-3
    DOI: 10.1007/s11213-016-9406-3
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    Cited by:

    1. Khairul Akmaliah Adham & Nur Sa’adah Muhamad & Mohd Fuaad Said & Shahrizin Abdul Sarhadat & Habib Asaril Ismail & Mohd Fareez Assrul Mohd Nasir, 2019. "Diagnosing Business Incubation for Social Purpose: A Viable System Model Approach," Systemic Practice and Action Research, Springer, vol. 32(2), pages 219-238, April.
    2. Zeinab Rezaee & Adel Azar & Abbas Moghbel Ba Erz & Mahmoud Dehghan Nayeri, 2019. "Application of Viable System Model in Diagnosis of Organizational Structure," Systemic Practice and Action Research, Springer, vol. 32(3), pages 273-295, June.
    3. Francesca Iandolo & Pietro Vito & Francesca Loia & Irene Fulco & Mario Calabrese, 2021. "Drilling down the viable system theories in business, management and accounting: A bibliometric review," Systems Research and Behavioral Science, Wiley Blackwell, vol. 38(6), pages 738-755, November.

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