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Digital transformation of cultural institutions: a statistical analysis of Italian and Campania GLAMs

Author

Listed:
  • Massimo Guarino

    (University of Naples “L’Orientale”)

  • Maria Anna Palma

    (University of Naples “L’Orientale”)

  • Tullio Menini

    (University of Naples “L’Orientale”)

  • Michele Gallo

    (University of Naples “L’Orientale”)

Abstract

Digitalization is playing a prominent role in cultural economics reshaping GLAM organizations toward a more relevant income generation. However achieving a higher level of digitalization requires careful management and resource planning. To this end, the concept of digital maturity provides a useful description of an organization current level of digitalization, allowing for a more effective digital transformation process. The literature concerning business studies and information technology developed highly detailed surveys to assess digital maturity levels within organizations, the so-called digital maturity models. Nevertheless, while many of them are manufacturing-based, very few are wide-spectrum models allowing for a generic assessment of digital maturity. This paper provides a preliminary descriptive analysis on the aptitude of Italian and Campania GLAMs for deploying digital facilities and services, thus suggesting the need to elaborate a specific digital maturity model for GLAM organizations.

Suggested Citation

  • Massimo Guarino & Maria Anna Palma & Tullio Menini & Michele Gallo, 2020. "Digital transformation of cultural institutions: a statistical analysis of Italian and Campania GLAMs," Quality & Quantity: International Journal of Methodology, Springer, vol. 54(5), pages 1445-1464, December.
    • Handle: RePEc:spr:qualqt:v:54:y:2020:i:5:d:10.1007_s11135-019-00889-3
    DOI: 10.1007/s11135-019-00889-3
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