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Trust and Safe Spaces: Mental Health Consumers’ and Carers’ Relationships with Community Pharmacy Staff

Author

Listed:
  • Amary Mey
  • Kathy Knox
  • Fiona Kelly
  • Andrew Davey
  • Jane Fowler
  • Laetitia Hattingh
  • Jasmina Fejzic
  • Denise McConnell
  • Amanda Wheeler

Abstract

Trusting relationships between consumers and carers and community pharmacy staff were deemed to be important in mental health care and contributed to consumers’ and carers’ views of pharmacy as a safe health care space. Community pharmacy services that included core elements of patient-centred care appeared to facilitate relationship formation and associated benefits. Education and training is needed for community pharmacy staff to improve mental health knowledge and promote positive engagement with consumers and carers. Copyright Springer International Publishing Switzerland 2013

Suggested Citation

  • Amary Mey & Kathy Knox & Fiona Kelly & Andrew Davey & Jane Fowler & Laetitia Hattingh & Jasmina Fejzic & Denise McConnell & Amanda Wheeler, 2013. "Trust and Safe Spaces: Mental Health Consumers’ and Carers’ Relationships with Community Pharmacy Staff," The Patient: Patient-Centered Outcomes Research, Springer;International Academy of Health Preference Research, vol. 6(4), pages 281-289, December.
    • Handle: RePEc:spr:patien:v:6:y:2013:i:4:p:281-289
    DOI: 10.1007/s40271-013-0032-1
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    Cited by:

    1. Maria Rubio-Valera & Timothy F. Chen & Claire L. O'Reilly, 2014. "New Roles for Pharmacists in Community Mental Health Care: A Narrative Review," IJERPH, MDPI, vol. 11(10), pages 1-24, October.

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