IDEAS home Printed from https://ideas.repec.org/a/spr/manrev/v75y2025i1d10.1007_s11301-023-00385-x.html
   My bibliography  Save this article

Leadership and technostress: a systematic literature review

Author

Listed:
  • Tim Rademaker

    (Heinrich-Heine-University)

  • Ingo Klingenberg

    (Heinrich-Heine-University)

  • Stefan Süß

    (Heinrich-Heine-University)

Abstract

With the growing use of digital technologies at work, employees are facing new demands. Digital technologies are also changing how leaders and followers interact. Leadership must adapt to these changes and find ways to reduce the demands of digital work for their followers so they maintain their capacity for and motivation to work. Against this background, we analyze the impact leadership has on technostress by conducting a systematic literature review. An electronic search was based on 13 databases (ACM Digital, AIS eLibrary, APA PsychInfo, EBSCO, Emerald Insight, Jstor, Pubmed, SAGE, ScienceDirect, Scopus, Taylor & Francis Online, WISO, and Web of Science) and was carried out in October 2023. We identified 1725 articles—31 of which met the selection criteria. Thirteen more were identified in a backward search, leaving 44 articles for analysis. The conceptual analysis reveals that empowering and supportive leadership can decrease follower technostress. Leadership that emphasizes high availability expectations, task orientation and control can increase technostress and technostress-related outcomes. Furthermore, leadership’s impact on follower technostress is influenced by how ICTs are being used to convey leadership. We synthesize seven analytical themes of leadership among the technostress literature and derive them into the three aggregated dimensions which serve as the foundation of a conceptual model of leadership’s impact on follower technostress: technostress-increasing leadership, technostress-decreasing leadership, and technology-enabled leadership. Furthermore, we formulate avenues for future research.

Suggested Citation

  • Tim Rademaker & Ingo Klingenberg & Stefan Süß, 2025. "Leadership and technostress: a systematic literature review," Management Review Quarterly, Springer, vol. 75(1), pages 429-494, February.
    • Handle: RePEc:spr:manrev:v:75:y:2025:i:1:d:10.1007_s11301-023-00385-x
    DOI: 10.1007/s11301-023-00385-x
    as

    Download full text from publisher

    File URL: http://link.springer.com/10.1007/s11301-023-00385-x
    File Function: Abstract
    Download Restriction: Access to the full text of the articles in this series is restricted.
    File URL: https://libkey.io/10.1007/s11301-023-00385-x?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    More about this item

    Keywords

    Technostress; Digital stress; Leadership; Followership; Digital work; Systematic literature review;
    All these keywords.

    JEL classification:

    • O33 - Economic Development, Innovation, Technological Change, and Growth - - Innovation; Research and Development; Technological Change; Intellectual Property Rights - - - Technological Change: Choices and Consequences; Diffusion Processes
    • M54 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Personnel Economics - - - Labor Management
    • I19 - Health, Education, and Welfare - - Health - - - Other

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:spr:manrev:v:75:y:2025:i:1:d:10.1007_s11301-023-00385-x. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sonal Shukla or Springer Nature Abstracting and Indexing (email available below). General contact details of provider: http://www.springer.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.