IDEAS home Printed from https://ideas.repec.org/a/spr/jorgde/v6y2017i1d10.1186_s41469-017-0021-2.html
   My bibliography  Save this article

Challenges to large-scale digital organization: the case of Uber

Author

Listed:
  • John M. Jordan

    (Penn State Smeal College of Business)

Abstract

Mobile computing, the so-called Internet of Things, and the rapid expansion of Internet connectivity all over the world are combining to challenge long-standing assumptions about the mission, function, and reach of traditional organizational forms. Uber is a fast-growing company with several unique attributes: its drivers are not employees, the company does not own the majority of its productive infrastructure, and the management is often at odds with local law and custom. Uber’s rapid rise to unprecedented scale serves to illustrate the gaps between traditional organizational assumptions and the reach of current technological capability. To address these gaps, we conclude by suggesting four principles for designing large-scale digital organizations.

Suggested Citation

  • John M. Jordan, 2017. "Challenges to large-scale digital organization: the case of Uber," Journal of Organization Design, Springer;Organizational Design Community, vol. 6(1), pages 1-12, December.
    • Handle: RePEc:spr:jorgde:v:6:y:2017:i:1:d:10.1186_s41469-017-0021-2
    DOI: 10.1186/s41469-017-0021-2
    as

    Download full text from publisher

    File URL: http://link.springer.com/10.1186/s41469-017-0021-2
    File Function: Abstract
    Download Restriction: no
    File URL: https://libkey.io/10.1186/s41469-017-0021-2?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    References listed on IDEAS

    as
    1. Jay R. Galbraith, 1974. "Organization Design: An Information Processing View," Interfaces, INFORMS, vol. 4(3), pages 28-36, May.
    2. David, Paul A, 1990. "The Dynamo and the Computer: An Historical Perspective on the Modern Productivity Paradox," American Economic Review, American Economic Association, vol. 80(2), pages 355-361, May.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Terri L. Griffith & Emma S. Nordbäck & John E. Sawyer & Ronald E. Rice, 2018. "Field study of complements to supervisory leadership in more and less flexible work settings," Journal of Organization Design, Springer;Organizational Design Community, vol. 7(1), pages 1-26, December.
    2. Issa, Helmi & Jabbouri, Rachid & Palmer, Mark, 2022. "An artificial intelligence (AI)-readiness and adoption framework for AgriTech firms," Technological Forecasting and Social Change, Elsevier, vol. 182(C).
    3. Roman Lukyanenko & Andrea Wiggins & Holly K. Rosser, 0. "Citizen Science: An Information Quality Research Frontier," Information Systems Frontiers, Springer, vol. 0, pages 1-23.
    4. Christoph Keding, 2021. "Understanding the interplay of artificial intelligence and strategic management: four decades of research in review," Management Review Quarterly, Springer, vol. 71(1), pages 91-134, February.
    5. Roger Clarke, 2022. "Research opportunities in the regulatory aspects of electronic markets," Electronic Markets, Springer;IIM University of St. Gallen, vol. 32(1), pages 179-200, March.
    6. Trang Thi Quynh Dinh & Janne Tienari, 2022. "Brothers and broken dreams: Men, masculinity, and emotions in platform capitalism," Gender, Work and Organization, Wiley Blackwell, vol. 29(2), pages 609-625, March.
    7. Roman Lukyanenko & Andrea Wiggins & Holly K. Rosser, 2020. "Citizen Science: An Information Quality Research Frontier," Information Systems Frontiers, Springer, vol. 22(4), pages 961-983, August.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Raouf Boucekkine & Fernando Del Río & Omar Licandro, 2003. "Embodied Technological Change, Learning‐by‐doing and the Productivity Slowdown," Scandinavian Journal of Economics, Wiley Blackwell, vol. 105(1), pages 87-98, March.
    2. Antonin BERGEAUD & Gilbert Cette & Rémy Lecat, 2017. "What role did education, equipment age and technology play in 20th century productivity growth?," Rue de la Banque, Banque de France, issue 43, may..
    3. Jiatong Yu & Jiajue Wang & Taesoo Moon, 2022. "Influence of Digital Transformation Capability on Operational Performance," Sustainability, MDPI, vol. 14(13), pages 1-20, June.
    4. Kiley, Michael T., 2001. "Computers and growth with frictions: aggregate and disaggregate evidence," Carnegie-Rochester Conference Series on Public Policy, Elsevier, vol. 55(1), pages 171-215, December.
    5. Andrew Reeson & Lachlan Rudd, 2016. "ICT Activity, Innovation and Productivity: An Analysis of Data From Australian Businesses," Economic Papers, The Economic Society of Australia, vol. 35(3), pages 245-255, September.
    6. Jeffrey Ding & Allan Dafoe, 2021. "Engines of Power: Electricity, AI, and General-Purpose Military Transformations," Papers 2106.04338, arXiv.org.
    7. Giacomello, Giampiero & Picci, Lucio, 2003. "My scale or your meter? Evaluating methods of measuring the Internet," Information Economics and Policy, Elsevier, vol. 15(3), pages 363-383, September.
    8. de Camargo Fiorini, Paula & Roman Pais Seles, Bruno Michel & Chiappetta Jabbour, Charbel Jose & Barberio Mariano, Enzo & de Sousa Jabbour, Ana Beatriz Lopes, 2018. "Management theory and big data literature: From a review to a research agenda," International Journal of Information Management, Elsevier, vol. 43(C), pages 112-129.
    9. Aghion, Philippe & Akcigit, Ufuk & Howitt, Peter, 2014. "What Do We Learn From Schumpeterian Growth Theory?," Handbook of Economic Growth, in: Philippe Aghion & Steven Durlauf (ed.), Handbook of Economic Growth, edition 1, volume 2, chapter 0, pages 515-563, Elsevier.
    10. Karl Whelan, 2002. "Some New Economy Lessons for Macroeconomists," Recherches économiques de Louvain, De Boeck Université, vol. 68(1), pages 21-36.
    11. Leonardo Felli & Francois Ortalo-Magne, "undated". ""Technological Innovations: Slumps and Booms''," CARESS Working Papres 97-17, University of Pennsylvania Center for Analytic Research and Economics in the Social Sciences.
    12. Ahmed Hamdi & Tarik Saikouk & Bouchaib Bahli, 2020. "Facing supply chain disruptions: enhancers of supply chain resiliency," Economics Bulletin, AccessEcon, vol. 40(4), pages 2943-2958.
    13. Jesse Shore & Ethan Bernstein & David Lazer, 2014. "Facts and Figuring: An Experimental Investigation of Network Structure and Performance in Information and Solution Spaces," Harvard Business School Working Papers 14-075, Harvard Business School, revised Jun 2014.
    14. Venturini, Francesco, 2022. "Intelligent technologies and productivity spillovers: Evidence from the Fourth Industrial Revolution," Journal of Economic Behavior & Organization, Elsevier, vol. 194(C), pages 220-243.
    15. Jon Wisman, 2001. "Creative destruction and labor's options," Forum for Social Economics, Taylor & Francis Journals, vol. 30(2), pages 51-76, January.
    16. Starling David Hunter & Henrik Bentzen & Jan Taug, 2020. "On the “missing link” between formal organization and informal social structure," Journal of Organization Design, Springer;Organizational Design Community, vol. 9(1), pages 1-20, December.
    17. Phanish Puranam & Harbir Singh & Saikat Chaudhuri, 2009. "Integrating Acquired Capabilities: When Structural Integration Is (Un)necessary," Organization Science, INFORMS, vol. 20(2), pages 313-328, April.
    18. Klein, Daniel & Ludwig, Christopher A. & Nicolay, Katharina, 2020. "Internal digitalization and tax-efficient decision making," ZEW Discussion Papers 20-051, ZEW - Leibniz Centre for European Economic Research.
    19. Harald Edquist & Magnus Henrekson, 2006. "Technological Breakthroughs and Productivity Growth," Research in Economic History, in: Research in Economic History, pages 1-53, Emerald Group Publishing Limited.
    20. Björn Brey, 2021. "The Long-run Gains from the Early Adoption of Electricity," Working Papers ECARES 2021-23, ULB -- Universite Libre de Bruxelles.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:spr:jorgde:v:6:y:2017:i:1:d:10.1186_s41469-017-0021-2. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sonal Shukla or Springer Nature Abstracting and Indexing (email available below). General contact details of provider: http://www.springer.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.