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Smartphone Affordance: Achieving Better Business Through Innovation

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  • Elias Carayannis
  • Stephen Clark
  • Dora Valvi

Abstract

This paper details a journey of perception, change, leverage, and serendipitous discovery through emerging technologies and learning. Emerging technologies such as mobile technologies and “Smart-phones” have the potential to change the way business executives communicate, interact, learn, and behave. Leveraging learning activities is an imperative function for innovating firms. Technology has played a role in human affairs including business for millennia—starting with the lighting of the first fire, the carving of ideograms on the walls of caves and inventing the first round artifact that would eventually serve as a wheel. In that regard, mobile technologies, specifically “Smart-phones” are the latest developments in a long line of predecessors some illustrious and some infamous, however, there is a qualitative as well as quantitative difference in where, how and why “Smart-phones” make a difference in people’s professional and personal lives. We have tried in this research to empirically document the ways and means that mobile technologies and “Smart-phones” impact an executive’s productivity and efficiency at work by conducting a series of opened ended interviews with Chief Executive Officers from businesses across a wide swath of business sectors. Our findings further corroborate the presence, role and impact of what we call “happy accidents” (Carayannis, Industry & Higher Education 22(6): 1–11, 2008 ) in terms of strategic knowledge serendipity and arbitrage (SKARSE™; ibid) as factors shaping and even driving choices made by business leaders and managers with strategic intent and implications. Copyright Springer Science+Business Media, LLC 2013

Suggested Citation

  • Elias Carayannis & Stephen Clark & Dora Valvi, 2013. "Smartphone Affordance: Achieving Better Business Through Innovation," Journal of the Knowledge Economy, Springer;Portland International Center for Management of Engineering and Technology (PICMET), vol. 4(4), pages 444-472, December.
    • Handle: RePEc:spr:jknowl:v:4:y:2013:i:4:p:444-472
    DOI: 10.1007/s13132-012-0091-x
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    References listed on IDEAS

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    1. David J. TEECE, 2008. "Profiting from technological innovation: Implications for integration, collaboration, licensing and public policy," World Scientific Book Chapters, in: The Transfer And Licensing Of Know-How And Intellectual Property Understanding the Multinational Enterprise in the Modern World, chapter 5, pages 67-87, World Scientific Publishing Co. Pte. Ltd..
    2. Elias Carayannis & Caroline Sipp, 2010. "Why, When, and How are Real Options used in Strategic Technology Venturing?," Journal of the Knowledge Economy, Springer;Portland International Center for Management of Engineering and Technology (PICMET), vol. 1(2), pages 70-85, June.
    3. Elias Carayannis & Stephen Clark, 2011. "Do Smartphones Make for Smarter Business? The Smartphone CEO Study," Journal of the Knowledge Economy, Springer;Portland International Center for Management of Engineering and Technology (PICMET), vol. 2(2), pages 201-233, June.
    4. Hazhir Rahmandad, 2008. "Effect of Delays on Complexity of Organizational Learning," Management Science, INFORMS, vol. 54(7), pages 1297-1312, July.
    5. Carayannis, Elias G & Alexander, Jeffrey & Geraghty, John, 2001. "Service Sector Productivity: B2B Electronic Commerce as a Strategic Driver," The Journal of Technology Transfer, Springer, vol. 26(4), pages 337-350, October.
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    8. Anne Marie Knott & Hart E. Posen & Brian Wu, 2009. "Spillover Asymmetry and Why It Matters," Management Science, INFORMS, vol. 55(3), pages 373-388, March.
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    Cited by:

    1. Laurent Antonczak & Thierry Burger-Helmchen, 2022. "Creativity on the Move: Nexus of Technology, Slack and Social Complexities," Post-Print hal-03631857, HAL.
    2. Osiris Jorge Parcero & James Christopher Ryan, 2017. "Becoming a Knowledge Economy: the Case of Qatar, UAE, and 17 Benchmark Countries," Journal of the Knowledge Economy, Springer;Portland International Center for Management of Engineering and Technology (PICMET), vol. 8(4), pages 1146-1173, December.
    3. Antonio Rodríguez Andrés & Abraham Otero & Voxi Heinrich Amavilah, 2022. "Knowledge economy classification in African countries: A model-based clustering approach," Information Technology for Development, Taylor & Francis Journals, vol. 28(2), pages 372-396, April.
    4. Osiris Parcero & James Christopher Ryan, 2024. "Becoming a Knowledge Economy: the Case of Qatar, UAE and 17 Benchmark Countries," Papers 2401.04214, arXiv.org.
    5. Hatice Şamkar, 2017. "Examining the Factors Influential on Smart Phone Users' Satisfaction Levels: A Case Study from Eskisehir," Alphanumeric Journal, Bahadir Fatih Yildirim, vol. 5(1), pages 147-162, June.
    6. Elias Carayannis & Evangelos Grigoroudis & Stavros Sindakis & Christian Walter, 2014. "Business Model Innovation as Antecedent of Sustainable Enterprise Excellence and Resilience," Journal of the Knowledge Economy, Springer;Portland International Center for Management of Engineering and Technology (PICMET), vol. 5(3), pages 440-463, September.

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