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Exploring Human Resource Management Digital Transformation in the Digital Age

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Listed:
  • Jie Zhang

    (Nanjing University of Aeronautics and Astronautics)

  • Zhisheng Chen

    (Nanjing University of Aeronautics and Astronautics)

Abstract

The purpose of this study is to explore how human resource management can be digitally transformed in the context of the digital economy. The drivers, directions, and impacts of human resource management digital transformation constitute the major study content. The study proposes that five factors—internal customer digital needs, industry digital innovation, competitor challenges, digital innovation governance, and digital era needs—drive human resource management digital transformation. It analyzes the essence of the human resource management digital transformation, such as digital workplace, digital human resource management processes, and digital employee services. Particularly, the study points out that digital human resource management processes refer to the implementation of selection, training and development, and assessment functions leveraging state-of-the-art digital technologies. It is emphasized that although digital transformation brings benefits for business development, its potential impacts cannot be ignored, including how the old and new human resource management systems are converted and the negative effects of the new system.

Suggested Citation

  • Jie Zhang & Zhisheng Chen, 2024. "Exploring Human Resource Management Digital Transformation in the Digital Age," Journal of the Knowledge Economy, Springer;Portland International Center for Management of Engineering and Technology (PICMET), vol. 15(1), pages 1482-1498, March.
    • Handle: RePEc:spr:jknowl:v:15:y:2024:i:1:d:10.1007_s13132-023-01214-y
    DOI: 10.1007/s13132-023-01214-y
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    References listed on IDEAS

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    1. Verhoef, Peter C. & Broekhuizen, Thijs & Bart, Yakov & Bhattacharya, Abhi & Qi Dong, John & Fabian, Nicolai & Haenlein, Michael, 2021. "Digital transformation: A multidisciplinary reflection and research agenda," Journal of Business Research, Elsevier, vol. 122(C), pages 889-901.
    2. Tanya Bondarouk & Chris Brewster, 2016. "Conceptualising the Future of HRM and Technology Research," John H Dunning Centre for International Business Discussion Papers jhd-dp2016-06, Henley Business School, University of Reading.
    3. Tou, Yuji & Watanabe, Chihiro & Moriya, Kuniko & Neittaanmäki, Pekka, 2019. "Harnessing soft innovation resources leads to neo open innovation," Technology in Society, Elsevier, vol. 58(C).
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