IDEAS home Printed from https://ideas.repec.org/a/spr/inrvec/v61y2014i4p347-377.html
   My bibliography  Save this article

Service delivery effectiveness of microcredit-driven non-government organizations in alleviating poverty: a study on Bangladesh

Author

Listed:
  • Tamgid Chowdhury

Abstract

This paper develops and validates a three-dimensional multi-item scale for non-government organizations (NGOs) that captures features related to ‘credibility,’ ‘confidence,’ and ‘convenience’ dimensions of effective service delivery in reducing poverty in rural Bangladesh. The methodology is based on 355 samples collected by the author from 68 randomly chosen villages in Bangladesh during September–December 2011. Results of the regional analysis show that male beneficiaries preferred to have improvement in the items related to ‘confidence and convenience’ dimensions such as worker’s skill, transparency in the transaction process, location, and business hours of NGOs. On the other hand, female beneficiaries expect to see changes in items that belong to the ‘credibility’ dimension such as speed of making decision, regularity in sharing information, and regular meeting with the managers. Copyright Springer-Verlag Berlin Heidelberg 2014

Suggested Citation

  • Tamgid Chowdhury, 2014. "Service delivery effectiveness of microcredit-driven non-government organizations in alleviating poverty: a study on Bangladesh," International Review of Economics, Springer;Happiness Economics and Interpersonal Relations (HEIRS), vol. 61(4), pages 347-377, December.
    • Handle: RePEc:spr:inrvec:v:61:y:2014:i:4:p:347-377
    DOI: 10.1007/s12232-014-0213-9
    as

    Download full text from publisher

    File URL: http://hdl.handle.net/10.1007/s12232-014-0213-9
    Download Restriction: Access to full text is restricted to subscribers.
    File URL: https://libkey.io/10.1007/s12232-014-0213-9?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Buchanan, James M, 1987. "The Constitution of Economic Policy," American Economic Review, American Economic Association, vol. 77(3), pages 243-250, June.
    2. Terberger, Eva, 2003. "Microfinance institutions in the development of financial markets," Revista CEPAL, Naciones Unidas Comisión Económica para América Latina y el Caribe (CEPAL), December.
    3. Deepa Narayan & Robert Chambers & Meera K. Shah & Patti Petesch, 2000. "Voices of the Poor : Crying Out for Change," World Bank Publications - Books, The World Bank Group, number 13848.
    4. Morduch, Jonathan, 2000. "The Microfinance Schism," World Development, Elsevier, vol. 28(4), pages 617-629, April.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Chowdhury, Tamgid Ahmed & Mukhopadhaya, Pundarik, 2012. "Assessment of multidimensional poverty and effectiveness of microfinance-driven government and NGO projects in the rural Bangladesh," Journal of Behavioral and Experimental Economics (formerly The Journal of Socio-Economics), Elsevier, vol. 41(5), pages 500-512.
    2. kemdong nicodeme TENEKEU, 2020. "Les déterminants de la pérennité des institutions de microfinance au Cameroun," Journal of Academic Finance, RED research unit, university of Gabes, Tunisia, vol. 11(1), pages 122-138, June.
    3. Schnellenbach, Jan & Schubert, Christian, 2015. "Behavioral political economy: A survey," European Journal of Political Economy, Elsevier, vol. 40(PB), pages 395-417.
    4. D’Espallier, Bert & Goedecke, Jann & Hudon, Marek & Mersland, Roy, 2017. "From NGOs to Banks: Does Institutional Transformation Alter the Business Model of Microfinance Institutions?," World Development, Elsevier, vol. 89(C), pages 19-33.
    5. Laura Camfield & Andrew Crabtree & Keetie Roelen, 2013. "Editorial: Poverty, Vulnerability and Resilience in a Post-2015 World," Social Indicators Research: An International and Interdisciplinary Journal for Quality-of-Life Measurement, Springer, vol. 113(2), pages 599-608, September.
    6. Adam Martin & Matias Petersen, 2019. "Poverty Alleviation as an Economic Problem," Cambridge Journal of Economics, Cambridge Political Economy Society, vol. 43(1), pages 205-221.
    7. Peter J. Boettke & Alexander W. Salter & Daniel J. Smith, 2018. "Money as meta-rule: Buchanan’s constitutional economics as a foundation for monetary stability," Public Choice, Springer, vol. 176(3), pages 529-555, September.
    8. de Oliveira Leite, Rodrigo & dos Santos Mendes, Layla & de Lacerda Moreira, Rafael, 2020. "Profit status of microfinance institutions and incentives for earnings management," Research in International Business and Finance, Elsevier, vol. 54(C).
    9. Felix N. Fernando & Dennis R. Cooley, 2016. "An Oil Boom’s Effect on Quality of Life (QoL): Lessons from Western North Dakota," Applied Research in Quality of Life, Springer;International Society for Quality-of-Life Studies, vol. 11(4), pages 1083-1115, December.
    10. Roger Congleton & Andreas Kyriacou & Jordi Bacaria, 2003. "A Theory of Menu Federalism: Decentralization by Political Agreement," Constitutional Political Economy, Springer, vol. 14(3), pages 167-190, September.
    11. Manoj K. Pandey, 2013. "Elderly's Health Shocks and Household's Ex-ante Poverty in India," ASARC Working Papers 2013-01, The Australian National University, Australia South Asia Research Centre.
    12. Timothy Besley & Torsten Persson, 2011. "Pillars of Prosperity: The Political Economics of Development Clusters," Economics Books, Princeton University Press, edition 1, number 9624.
    13. Alexander Tedeschi, Gwendolyn, 2006. "Here today, gone tomorrow: Can dynamic incentives make microfinance more flexible?," Journal of Development Economics, Elsevier, vol. 80(1), pages 84-105, June.
    14. Franziska Gassmann & Bruno Martorano & Jennifer Waidler, 2022. "How Social Assistance Affects Subjective Wellbeing: Lessons from Kyrgyzstan," Journal of Development Studies, Taylor & Francis Journals, vol. 58(4), pages 827-847, April.
    15. Stuart, Guy & Kanneganti, Sandhya, 2003. "Embedded Cooperation: Women's Thrift Cooperatives in Andhra Pradesh," Working Paper Series rwp03-026, Harvard University, John F. Kennedy School of Government.
    16. Rebecca L. Thornton & Laurel E. Hatt & Erica M. Field & Mursaleena Islam & Freddy Solís Diaz & Martha Azucena González, 2010. "Social security health insurance for the informal sector in Nicaragua: a randomized evaluation," Health Economics, John Wiley & Sons, Ltd., vol. 19(S1), pages 181-206, September.
    17. Simon Zaby, 2019. "Science Mapping of the Global Knowledge Base on Microfinance: Influential Authors and Documents, 1989–2019," Sustainability, MDPI, vol. 11(14), pages 1-21, July.
    18. Sameeksha Desai & Johan E. Eklund & Emma Lappi, 2020. "Entry Regulation and Persistence of Profits in Incumbent Firms," Review of Industrial Organization, Springer;The Industrial Organization Society, vol. 57(3), pages 537-558, November.
    19. World Bank, 2001. "Risk Management in South Asia : A Poverty Focused Approach," World Bank Publications - Reports 15449, The World Bank Group.
    20. Hazenbosch, Mirjam & Sui, Shen & Isua, Brus & Milner-Gulland, E.J. & Morris, Rebecca J. & Beauchamp, Emilie, 2022. "The times are changing: understanding past, current and future resource use in rural Papua New Guinea using participatory photography," World Development, Elsevier, vol. 151(C).

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:spr:inrvec:v:61:y:2014:i:4:p:347-377. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sonal Shukla or Springer Nature Abstracting and Indexing (email available below). General contact details of provider: http://www.springer.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.