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Choosing Between Competing Design Ideals in Information Systems Development

Author

Listed:
  • Heinz K. Klein

    (The Fox School of Management Temple University)

  • Rudy Hirschheim

    (University of Houston, Houston, TX. 77204-6282)

Abstract

Whenever information systems are developed, they serve some interests at the expense of others. Just what those interests are and who possesses them need to be understood and debated as they involve value judgments. This paper contends that advice concerning the design of information systems must not be limited to technical design, but should also address what is good or bad, or right or wrong in any particular situation—a notion termed a design ideal. The paper offers an approach on how such value judgments involving competing design ideals may be approached in a rational way. This necessitates the adoption of a wider concept of rationality, one, which allows the insights of critical philosophical analysis to be brought to bear on the question of how information systems can best serve all project stakeholders. In order to address likely objections to our proposal, the conclusions discuss several research issues.

Suggested Citation

  • Heinz K. Klein & Rudy Hirschheim, 2001. "Choosing Between Competing Design Ideals in Information Systems Development," Information Systems Frontiers, Springer, vol. 3(1), pages 75-90, March.
    • Handle: RePEc:spr:infosf:v:3:y:2001:i:1:d:10.1023_a:1011453721700
    DOI: 10.1023/A:1011453721700
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    References listed on IDEAS

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    1. Richard O. Mason, 1969. "A Dialectical Approach to Strategic Planning," Management Science, INFORMS, vol. 15(8), pages 403-414, April.
    2. Juhani Iivari & Rudy Hirschheim & Heinz K. Klein, 1998. "A Paradigmatic Analysis Contrasting Information Systems Development Approaches and Methodologies," Information Systems Research, INFORMS, vol. 9(2), pages 164-193, June.
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    Cited by:

    1. Roman Lukyanenko & Andrea Wiggins & Holly K. Rosser, 0. "Citizen Science: An Information Quality Research Frontier," Information Systems Frontiers, Springer, vol. 0, pages 1-23.
    2. James Sheffield, 2008. "Does health care for systemic development?," Systems Research and Behavioral Science, Wiley Blackwell, vol. 25(2), pages 283-290, March.
    3. Roman Lukyanenko & Andrea Wiggins & Holly K. Rosser, 2020. "Citizen Science: An Information Quality Research Frontier," Information Systems Frontiers, Springer, vol. 22(4), pages 961-983, August.

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