IDEAS home Printed from https://ideas.repec.org/a/spr/infosf/v25y2023i5d10.1007_s10796-022-10346-6.html
   My bibliography  Save this article

Fraud Detection in Mobile Payment Systems using an XGBoost-based Framework

Author

Listed:
  • Petr Hajek

    (University of Pardubice)

  • Mohammad Zoynul Abedin

    (Teesside University International Business School, Teesside University)

  • Uthayasankar Sivarajah

    (Bradford University School of Management)

Abstract

Mobile payment systems are becoming more popular due to the increase in the number of smartphones, which, in turn, attracts the interest of fraudsters. Extant research has therefore developed various fraud detection methods using supervised machine learning. However, sufficient labeled data are rarely available and their detection performance is negatively affected by the extreme class imbalance in financial fraud data. The purpose of this study is to propose an XGBoost-based fraud detection framework while considering the financial consequences of fraud detection systems. The framework was empirically validated on a large dataset of more than 6 million mobile transactions. To demonstrate the effectiveness of the proposed framework, we conducted a comparative evaluation of existing machine learning methods designed for modeling imbalanced data and outlier detection. The results suggest that in terms of standard classification measures, the proposed semi-supervised ensemble model integrating multiple unsupervised outlier detection algorithms and an XGBoost classifier achieves the best results, while the highest cost savings can be achieved by combining random under-sampling and XGBoost methods. This study has therefore financial implications for organizations to make appropriate decisions regarding the implementation of effective fraud detection systems.

Suggested Citation

  • Petr Hajek & Mohammad Zoynul Abedin & Uthayasankar Sivarajah, 2023. "Fraud Detection in Mobile Payment Systems using an XGBoost-based Framework," Information Systems Frontiers, Springer, vol. 25(5), pages 1985-2003, October.
  • Handle: RePEc:spr:infosf:v:25:y:2023:i:5:d:10.1007_s10796-022-10346-6
    DOI: 10.1007/s10796-022-10346-6
    as

    Download full text from publisher

    File URL: http://link.springer.com/10.1007/s10796-022-10346-6
    File Function: Abstract
    Download Restriction: Access to the full text of the articles in this series is restricted.

    File URL: https://libkey.io/10.1007/s10796-022-10346-6?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Olayinka David-West & Oluwasola Oni & Folajimi Ashiru, 2022. "Diffusion of Innovations: Mobile Money Utility and Financial Inclusion in Nigeria. Insights from Agents and Unbanked Poor End Users," Information Systems Frontiers, Springer, vol. 24(6), pages 1753-1773, December.
    2. Lin Jia & Xiuwei Song & Dianne Hall, 2022. "Influence of Habits on Mobile Payment Acceptance: An Ecosystem Perspective," Information Systems Frontiers, Springer, vol. 24(1), pages 247-266, February.
    3. Abhipsa Pal & Rahul De’ & Tejaswini Herath, 2020. "The Role of Mobile Payment Technology in Sustainable and Human-Centric Development: Evidence from the Post-Demonetization Period in India," Information Systems Frontiers, Springer, vol. 22(3), pages 607-631, June.
    4. Amita Goyal Chin & Mark A. Harris & Robert Brookshire, 2022. "An Empirical Investigation of Intent to Adopt Mobile Payment Systems Using a Trust-based Extended Valence Framework," Information Systems Frontiers, Springer, vol. 24(1), pages 329-347, February.
    5. Abhipsa Pal & Tejaswini Herath & Rahul De’ & H. Raghav Rao, 2021. "Is the Convenience Worth the Risk? An Investigation of Mobile Payment Usage," Information Systems Frontiers, Springer, vol. 23(4), pages 941-961, August.
    6. Delphine Prady & Hervé Tourpe & Sonja Davidovic & Soheib Nunhuck, 2020. "Beyond the COVID-19 Crisis: A Framework for Sustainable Government-To-Person Mobile Money Transfers," IMF Working Papers 2020/198, International Monetary Fund.
    7. Arpan Kumar Kar, 2021. "What Affects Usage Satisfaction in Mobile Payments? Modelling User Generated Content to Develop the “Digital Service Usage Satisfaction Model”," Information Systems Frontiers, Springer, vol. 23(5), pages 1341-1361, September.
    8. Shaio Yan Huang & Chi-Chen Lin & An-An Chiu & David C. Yen, 2017. "Fraud detection using fraud triangle risk factors," Information Systems Frontiers, Springer, vol. 19(6), pages 1343-1356, December.
    9. Hardin, Johanna & Rocke, David M., 2004. "Outlier detection in the multiple cluster setting using the minimum covariance determinant estimator," Computational Statistics & Data Analysis, Elsevier, vol. 44(4), pages 625-638, January.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Favourate Y. Mpofu, 2024. "Industry 4.0 in Finance, Digital Financial Services and Digital Financial Inclusion in Developing Countries: Opportunities, Challenges, and Possible Policy Responses," International Journal of Economics and Financial Issues, Econjournals, vol. 14(2), pages 120-135, March.
    2. Olayinka David-West & Oluwasola Oni & Folajimi Ashiru, 2022. "Diffusion of Innovations: Mobile Money Utility and Financial Inclusion in Nigeria. Insights from Agents and Unbanked Poor End Users," Information Systems Frontiers, Springer, vol. 24(6), pages 1753-1773, December.
    3. Michael S. Delgado & Daniel J. Henderson & Christopher F. Parmeter, 2014. "Does Education Matter for Economic Growth?," Oxford Bulletin of Economics and Statistics, Department of Economics, University of Oxford, vol. 76(3), pages 334-359, June.
    4. Abhipsa Pal & Tejaswini Herath & Rahul De’ & H. Raghav Rao, 2021. "Is the Convenience Worth the Risk? An Investigation of Mobile Payment Usage," Information Systems Frontiers, Springer, vol. 23(4), pages 941-961, August.
    5. Simplice A. Asongu & Sara Roux, 2024. "The Role of Mobile Money Innovations in the Effect of Inequality on Poverty and Severity of Poverty in Sub-Saharan Africa," Information Systems Frontiers, Springer, vol. 26(4), pages 1565-1579, August.
    6. Muhammad Ali & Syed Ali Raza & Faiza Hakim & Chin-Hong Puah & Lee Yen Chaw, 2024. "An integrated framework for mobile payment in Pakistan: drivers, barriers, and facilitators of usage behavior," Journal of Financial Services Marketing, Palgrave Macmillan, vol. 29(2), pages 257-275, June.
    7. Muhammad Tanveer & Harsandaldeep Kaur & George Thomas & Haider Mahmood & Mandakini Paruthi & Zhang Yu, 2021. "Mobile Phone Buying Decisions among Young Adults: An Empirical Study of Influencing Factors," Sustainability, MDPI, vol. 13(19), pages 1-18, September.
    8. Alper Sinan & B. Barıs Alkan, 2015. "A useful approach to identify the multicollinearity in the presence of outliers," Journal of Applied Statistics, Taylor & Francis Journals, vol. 42(5), pages 986-993, May.
    9. Arulsenthilkumar S & Punitha N, 2024. "Mediating Role of Employee Engagement: Job Involvement, Job Satisfaction and Organizational Commitment," Management and Labour Studies, XLRI Jamshedpur, School of Business Management & Human Resources, vol. 49(2), pages 293-316, May.
    10. Faten Aisyah Ahmad Ramli & Muhammad Iskandar Hamzah & Siti Norida Wahab & Rishabh Shekhar, 2023. "Modeling the Brand Equity and Usage Intention of QR-Code E-Wallets," FinTech, MDPI, vol. 2(2), pages 1-16, March.
    11. Bin Xia & Yuxuan Bai & Junjie Yin & Yun Li & Jian Xu, 0. "LogGAN: a Log-level Generative Adversarial Network for Anomaly Detection using Permutation Event Modeling," Information Systems Frontiers, Springer, vol. 0, pages 1-14.
    12. Laddawan Kaewkitipong & Charlie Chen & Jiangxue Han & Peter Ractham, 2022. "Human–Computer Interaction (HCI) and Trust Factors for the Continuance Intention of Mobile Payment Services," Sustainability, MDPI, vol. 14(21), pages 1-15, November.
    13. Joanna Błach & Monika Klimontowicz, 2021. "The Determinants of PayTech’s Success in the Mobile Payment Market—The Case of BLIK," JRFM, MDPI, vol. 14(9), pages 1-23, September.
    14. Neykov, N. & Filzmoser, P. & Dimova, R. & Neytchev, P., 2007. "Robust fitting of mixtures using the trimmed likelihood estimator," Computational Statistics & Data Analysis, Elsevier, vol. 52(1), pages 299-308, September.
    15. Mingwei Sun & Katarzyna Grondys & Nazim Hajiyev & Pavel Zhukov, 2021. "Improving the E-Commerce Business Model in a Sustainable Environment," Sustainability, MDPI, vol. 13(22), pages 1-22, November.
    16. Chrys Caroni & Nedret Billor, 2007. "Robust Detection of Multiple Outliers in Grouped Multivariate Data," Journal of Applied Statistics, Taylor & Francis Journals, vol. 34(10), pages 1241-1250.
    17. Huosong Xia & Yangmei Gao & Justin Zuopeng Zhang, 2023. "Understanding the adoption context of China’s digital currency electronic payment," Financial Innovation, Springer;Southwestern University of Finance and Economics, vol. 9(1), pages 1-27, December.
    18. Lai-Ying Leong & Teck-Soon Hew & Keng-Boon Ooi & Bhimaraya Metri & Yogesh K. Dwivedi, 2023. "Extending the Theory of Planned Behavior in the Social Commerce Context: A Meta-Analytic SEM (MASEM) Approach," Information Systems Frontiers, Springer, vol. 25(5), pages 1847-1879, October.
    19. Douglas Ouso Nyokwoyo & Salome Musau & Margret Kosgei, 2023. "Financial Technology and Financial Inclusion among Youth Operating Businesses in Central Business District Nairobi City County, Kenya," International Journal of Research and Innovation in Social Science, International Journal of Research and Innovation in Social Science (IJRISS), vol. 7(11), pages 429-445, December.
    20. Sarraf, Shagun & Kushwaha, Amit Kumar & Kar, Arpan Kumar & Dwivedi, Yogesh K. & Giannakis, Mihalis, 2024. "How did online misinformation impact stockouts in the e-commerce supply chain during COVID-19 – A mixed methods study," International Journal of Production Economics, Elsevier, vol. 267(C).

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:spr:infosf:v:25:y:2023:i:5:d:10.1007_s10796-022-10346-6. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sonal Shukla or Springer Nature Abstracting and Indexing (email available below). General contact details of provider: http://www.springer.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.