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System thinking in single- and double-loop learning on the perceptions of improving ships’ repair performance

Author

Listed:
  • A. M. S. Al-Raqadi

    (The University of Technology Malaysia (UTM), Razak School of Engineering and Advanced Technology)

  • A. Abdul Rahim

    (The University of Technology Malaysia (UTM), Razak School of Engineering and Advanced Technology)

  • M. Masrom

    (The University of Technology Malaysia (UTM), Razak School of Engineering and Advanced Technology)

  • B. S. N. Al-Riyami

    (Royal Navy of Oman, Engineering and Logistics Support)

Abstract

System thinking (ST) and creative problem solving (CPS) processes are needed to solve problems. The purpose of this research is to emphasise the need for behavioural and transformational problem solving techniques, using a ST approach to improve performance. This research used a modified instrument encompassing single-loop learning (SLL) and double-loops learning (DLL), tied directly to the pedagogy of problem-based learning. The correlation and regression were used to analyze the ‘mindsets/opinions’ of the employees on the perceptions of future improvement. The statistical results were positively related and contributed to the performance. The finding of this research proposed the application of a system engineering methodology (SEM) and ST&CPS framework as a contribution in SLL and DLL to solve problems. The results were compared with the literature.

Suggested Citation

  • A. M. S. Al-Raqadi & A. Abdul Rahim & M. Masrom & B. S. N. Al-Riyami, 2016. "System thinking in single- and double-loop learning on the perceptions of improving ships’ repair performance," International Journal of System Assurance Engineering and Management, Springer;The Society for Reliability, Engineering Quality and Operations Management (SREQOM),India, and Division of Operation and Maintenance, Lulea University of Technology, Sweden, vol. 7(1), pages 126-142, December.
    • Handle: RePEc:spr:ijsaem:v:7:y:2016:i:1:d:10.1007_s13198-015-0353-7
    DOI: 10.1007/s13198-015-0353-7
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    References listed on IDEAS

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    3. Andrew B. Hargadon & Beth A. Bechky, 2006. "When Collections of Creatives Become Creative Collectives: A Field Study of Problem Solving at Work," Organization Science, INFORMS, vol. 17(4), pages 484-500, August.
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    Cited by:

    1. Ali M. S. Al-Raqadi, 2020. "Progressive evolutionary frameworks: application of ‘a system of forces’ and EoT for OPMP/SURSP," International Journal of System Assurance Engineering and Management, Springer;The Society for Reliability, Engineering Quality and Operations Management (SREQOM),India, and Division of Operation and Maintenance, Lulea University of Technology, Sweden, vol. 11(1), pages 155-174, February.
    2. Ali M. S. Al-Raqadi, 2019. "Developing ships’ repair OI and OP in the Omani dockyard: co-association of proficiency, efficiency and concentration in the knowledge environment," International Journal of System Assurance Engineering and Management, Springer;The Society for Reliability, Engineering Quality and Operations Management (SREQOM),India, and Division of Operation and Maintenance, Lulea University of Technology, Sweden, vol. 10(5), pages 1105-1120, October.

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