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An improved cloud-based business process compliance management system using a user-centered approach

Author

Listed:
  • Abiodun Muyideen Mustapha

    (Federal University of Agriculture)

  • Oluwasefunmi ‘Tale Arogundade

    (Federal University of Agriculture)

  • Adebayo Abayomi-Alli

    (Federal University of Agriculture)

  • A. Kayode Adesemowo

    (SOAMS Consulting)

  • Olusola John Adeniran

    (Federal University of Agriculture)

Abstract

Despite the advantages of cloud services, businesses still face compliance challenges. Some have withdrawn from cloud services due to the inability to adhere completely to compliance requirements from regulatory bodies. Considering that adopting cloud services does not require adherence to domain-based requirements but also security requirements, a compliance management approach is essential to cater for such constraints. Existing literature shows that many compliance management approaches focus on data flow and control flow requirements. A few of them considered timing but not security constraints. Hence, compliance monitoring is incomplete and inaccurate. It was also deduced that monitoring business processes against compliance requirements in real-time was not considered appropriately, which is essential for keeping track of performance. This paper presents a business process compliance management system that ensures that business processes can be verified against compliance requirements at both designs and run time. The verification of the business processes was done at design time using a SPIN (Simple Promela Interpreter) model checker and extended compliance patterns at runtime. The evaluation was done using case studies from the financial and health domains, which returned an improved level of accuracy compared to an existing approach. The proposed approach’s uniqueness, completeness and traceability were evaluated against the model-based business process compliance management system and the papazoglou compliance management system. It returned 0.95, 0.94, and 0.86, respectively, for the proposed system. Adopting this improved business process compliance management system helps enterprises save penalty costs laid against them due to non-compliance or incomplete compliance.

Suggested Citation

  • Abiodun Muyideen Mustapha & Oluwasefunmi ‘Tale Arogundade & Adebayo Abayomi-Alli & A. Kayode Adesemowo & Olusola John Adeniran, 2024. "An improved cloud-based business process compliance management system using a user-centered approach," International Journal of System Assurance Engineering and Management, Springer;The Society for Reliability, Engineering Quality and Operations Management (SREQOM),India, and Division of Operation and Maintenance, Lulea University of Technology, Sweden, vol. 15(11), pages 5111-5138, November.
    • Handle: RePEc:spr:ijsaem:v:15:y:2024:i:11:d:10.1007_s13198-024-02494-6
    DOI: 10.1007/s13198-024-02494-6
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    References listed on IDEAS

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    1. Mustafa Hashmi & Guido Governatori & Moe Thandar Wynn, 2016. "Normative requirements for regulatory compliance: An abstract formal framework," Information Systems Frontiers, Springer, vol. 18(3), pages 429-455, June.
    2. Gabriel Gulis, 2019. "Compliance, adherence, or implementation?," International Journal of Public Health, Springer;Swiss School of Public Health (SSPH+), vol. 64(3), pages 411-412, April.
    3. Ayadi, Rym & Naceur, Sami Ben & Casu, Barbara & Quinn, Barry, 2016. "Does Basel compliance matter for bank performance?," Journal of Financial Stability, Elsevier, vol. 23(C), pages 15-32.
    4. A. M. Mustapha & O. T. Arogundade & Sanjay Misra & Robertas Damasevicius & Rytis Maskeliunas, 2020. "A systematic literature review on compliance requirements management of business processes," International Journal of System Assurance Engineering and Management, Springer;The Society for Reliability, Engineering Quality and Operations Management (SREQOM),India, and Division of Operation and Maintenance, Lulea University of Technology, Sweden, vol. 11(3), pages 561-576, June.
    5. Yury S. Klochkov & Andrei M. Tveryakov, 2020. "Approaches to the improvement of quality management methods," International Journal of System Assurance Engineering and Management, Springer;The Society for Reliability, Engineering Quality and Operations Management (SREQOM),India, and Division of Operation and Maintenance, Lulea University of Technology, Sweden, vol. 11(2), pages 163-172, July.
    6. Anthony Bottoms, 2019. "Understanding Compliance with Laws and Regulations: A Mechanism-Based Approach," Springer Books, in: Maria Krambia-Kapardis (ed.), Financial Compliance, chapter 0, pages 1-45, Springer.
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