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Quantifying charismatic quality parameters of MAMQ model using fuzzy logic for web development

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  • Nimish Kumar

    (B.K. Birla Institute of Engineering and Technology)

Abstract

Software measures play an eminent role in the evaluation of quality of a web-based application. As people increasingly rely on web-based applications, the importance of examining web quality parameters has escalated. Customer acceptability is low when a low-quality web application fails to meet the implicit and explicit expectations of customers. Many frameworks for measuring quality criteria of web-based applications have been proposed so far, but they all fall short in some way. The majority of existing frameworks are either limited to a specific web-based application perspective or deal with a limited set of quality attributes. Based on the constraints of current frameworks, this paper offers the multi-attribute quality model (MAQM), a generic conceptual object-oriented framework for quantifying non-functional aspects of web development. This paper quantifies charismatic quality parameters which is non-functional parameter and sub-characteristic under web visitor’s perspective of MAQM model, using fuzzy logic. The approach is chosen due to the heterogeneous and unpredictable nature of the web applications. Charismatic non-functional parameters are the important feature in customer entrenchment towards any web-based application.

Suggested Citation

  • Nimish Kumar, 2023. "Quantifying charismatic quality parameters of MAMQ model using fuzzy logic for web development," International Journal of System Assurance Engineering and Management, Springer;The Society for Reliability, Engineering Quality and Operations Management (SREQOM),India, and Division of Operation and Maintenance, Lulea University of Technology, Sweden, vol. 14(5), pages 1981-1989, October.
    • Handle: RePEc:spr:ijsaem:v:14:y:2023:i:5:d:10.1007_s13198-023-01974-5
    DOI: 10.1007/s13198-023-01974-5
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    References listed on IDEAS

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    1. Grigoroudis, Evangelos & Litos, Charalambos & Moustakis, Vassilis A. & Politis, Yannis & Tsironis, Loukas, 2008. "The assessment of user-perceived web quality: Application of a satisfaction benchmarking approach," European Journal of Operational Research, Elsevier, vol. 187(3), pages 1346-1357, June.
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