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A Cross-Regional Exploration of Barriers to the Adoption and Use of Electronic Meeting Systems

Author

Listed:
  • L. Floyd Lewis

    (Western Washington University)

  • Deepinder S. Bajwa

    (Western Washington University)

  • Graham Pervan

    (Curtin University of Technology)

  • Vincent Lai Siu King

    (The Chinese University of Hong Kong)

  • Bjørn E. Munkvold

    (Agder University College)

Abstract

Electronic Meeting Systems (EMS) are intended to support group collaboration in completing tasks. While there have been many case studies and laboratory experiments on how EMS can support group tasks, large scale macro investigations exploring EMS adoption and use have been practically non-existent. Furthermore, while several barriers to EMS adoption and use have been suggested, their validation across organizations remains unexplored. We undertook a global initiative to explore information technology support for task-oriented collaboration in the US, Australia, Hong Kong, and Norway. In this paper, we focus specifically on assessing the adoption and use of EMS, and barriers to their adoption and use in organizations across the four regions. Our results suggest that EMS currently have limited adoption and are used infrequently across all the four regions. A further investigation into barriers to EMS adoption and use suggests that significant numbers of respondents do agree with a list of fourteen suggested barriers. However, while there is significant agreement between two countries (US & Australia) over how these barriers are ranked, there is no significant agreement between the remaining pairs of countries. Implications of our findings are discussed for practitioners and researchers.

Suggested Citation

  • L. Floyd Lewis & Deepinder S. Bajwa & Graham Pervan & Vincent Lai Siu King & Bjørn E. Munkvold, 2007. "A Cross-Regional Exploration of Barriers to the Adoption and Use of Electronic Meeting Systems," Group Decision and Negotiation, Springer, vol. 16(4), pages 381-398, July.
    • Handle: RePEc:spr:grdene:v:16:y:2007:i:4:d:10.1007_s10726-006-9056-4
    DOI: 10.1007/s10726-006-9056-4
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    References listed on IDEAS

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    1. William H. DeLone & Ephraim R. McLean, 1992. "Information Systems Success: The Quest for the Dependent Variable," Information Systems Research, INFORMS, vol. 3(1), pages 60-95, March.
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    Cited by:

    1. Sanjiv D. Vaidya & Priya Seetharaman, 2011. "Explaining Sophistication in Collaborative Technology Use: A Context—Technology Fit Perspective," Group Decision and Negotiation, Springer, vol. 20(2), pages 185-213, March.
    2. Colin Eden & Fran Ackermann, 2014. "‘Joined-Up’ Policy-Making: Group Decision and Negotiation Practice," Group Decision and Negotiation, Springer, vol. 23(6), pages 1385-1401, November.

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