IDEAS home Printed from https://ideas.repec.org/a/spr/eujhec/v25y2024i6d10.1007_s10198-023-01641-3.html
   My bibliography  Save this article

Healthcare information management and operational cost performance: empirical evidence

Author

Listed:
  • Amit S. Malhan

    (North Carolina Agricultural and Technical State University)

  • Kiarash Sadeghi-R

    (North Carolina Agricultural and Technical State University)

  • Robert Pavur

    (University of North Texas)

  • Lou Pelton

    (University of North Texas)

Abstract

Healthcare knowledge management systems can mitigate hospitals’ operational inefficiency. As a healthcare information technology, the electronic health record (EHR) receives much attention from medical institutions due to its considerable impact on operational cost performance. This paper focuses on EHR systems to address operational inefficiency by which patients pay more for health care services, and many U.S. hospitals are filing for bankruptcy. From the theoretical perspective of the practice-based view, this paper introduces a path to implement EHR systems for improving cost performance. The empirical investigation is archival data of 200 hospitals collected from the U.S. healthcare agencies. Findings contribute to prior work by hypothesizing moderating and mediating roles in EHR systems implementation. This paper introduces absorptive capacity and monitoring mechanisms as enablers of implementing EHR systems. The results showed that hospital monitoring strengthens the relationship between absorptive capacity and electronic health record systems implementation, which results in better operational cost performance. Theoretically, this study supports the long-term potential benefits of EHR adoption, and its findings are consistent with optimizing efficiency through data standardization and interoperability. From a practical perspective, this study supports hospitals' investments in evolving healthcare information technology systems through the development of a knowledge-based system employing EHR, particularly when hospitals are merging or need a financial strategic plan to control expenses.

Suggested Citation

  • Amit S. Malhan & Kiarash Sadeghi-R & Robert Pavur & Lou Pelton, 2024. "Healthcare information management and operational cost performance: empirical evidence," The European Journal of Health Economics, Springer;Deutsche Gesellschaft für Gesundheitsökonomie (DGGÖ), vol. 25(6), pages 963-977, August.
  • Handle: RePEc:spr:eujhec:v:25:y:2024:i:6:d:10.1007_s10198-023-01641-3
    DOI: 10.1007/s10198-023-01641-3
    as

    Download full text from publisher

    File URL: http://link.springer.com/10.1007/s10198-023-01641-3
    File Function: Abstract
    Download Restriction: Access to the full text of the articles in this series is restricted.

    File URL: https://libkey.io/10.1007/s10198-023-01641-3?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Cerchione, Roberto & Centobelli, Piera & Riccio, Emanuela & Abbate, Stefano & Oropallo, Eugenio, 2023. "Blockchain’s coming to hospital to digitalize healthcare services: Designing a distributed electronic health record ecosystem," Technovation, Elsevier, vol. 120(C).
    2. Nisha C. Hazra & Caroline Rudisill & Martin C. Gulliford, 2018. "Determinants of health care costs in the senior elderly: age, comorbidity, impairment, or proximity to death?," The European Journal of Health Economics, Springer;Deutsche Gesellschaft für Gesundheitsökonomie (DGGÖ), vol. 19(6), pages 831-842, July.
    3. Bogaert, Petronille & Verschuuren, Marieke & Van Oyen, Herman & van Oers, Hans, 2021. "Identifying common enablers and barriers in European health information systems," Health Policy, Elsevier, vol. 125(12), pages 1517-1526.
    4. Bag, Surajit & Dhamija, Pavitra & Singh, Rajesh Kumar & Rahman, Muhammad Sabbir & Sreedharan, V. Raja, 2023. "Big data analytics and artificial intelligence technologies based collaborative platform empowering absorptive capacity in health care supply chain: An empirical study," Journal of Business Research, Elsevier, vol. 154(C).
    5. Rubbio, Iacopo & Bruccoleri, Manfredi, 2023. "Unfolding the relationship between digital health and patient safety: The roles of absorptive capacity and healthcare resilience," Technological Forecasting and Social Change, Elsevier, vol. 195(C).
    6. Hausvik, Geir Inge & Thapa, Devinder & Munkvold, Bjørn Erik, 2021. "Information quality life cycle in secondary use of EHR data," International Journal of Information Management, Elsevier, vol. 56(C).
    7. Stephanie, Lena & Sharma, Ravi S., 2020. "Digital health eco-systems: An epochal review of practice-oriented research," International Journal of Information Management, Elsevier, vol. 53(C).
    8. Hossain, Akram & Quaresma, Rui & Rahman, Habibur, 2019. "Investigating factors influencing the physicians’ adoption of electronic health record (EHR) in healthcare system of Bangladesh: An empirical study," International Journal of Information Management, Elsevier, vol. 44(C), pages 76-87.
    9. Adebanji, Atinuke & Rios Insua, David & Ruggeri, Fabrizio, 2022. "Dynamic linear models for policy monitoring. The case of maternal and neonatal mortality in Ghana," Socio-Economic Planning Sciences, Elsevier, vol. 83(C).
    10. Venugopal Gopalakrishna-Remani & Robert Paul Jones & Kerri M. Camp, 2019. "Levels of EMR Adoption in U.S. Hospitals: An Empirical Examination of Absorptive Capacity, Institutional Pressures, Top Management Beliefs, and Participation," Information Systems Frontiers, Springer, vol. 21(6), pages 1325-1344, December.
    11. Kraus, Sascha & Schiavone, Francesco & Pluzhnikova, Anna & Invernizzi, Anna Chiara, 2021. "Digital transformation in healthcare: Analyzing the current state-of-research," Journal of Business Research, Elsevier, vol. 123(C), pages 557-567.
    12. Zsombor Zrubka & Ottó Hajdu & Fanni Rencz & Petra Baji & László Gulácsi & Márta Péntek, 2019. "Psychometric properties of the Hungarian version of the eHealth Literacy Scale," The European Journal of Health Economics, Springer;Deutsche Gesellschaft für Gesundheitsökonomie (DGGÖ), vol. 20(1), pages 57-69, June.
    13. Maestrini, Vieri & Luzzini, Davide & Caniato, Federico & Ronchi, Stefano, 2018. "Effects of monitoring and incentives on supplier performance: An agency theory perspective," International Journal of Production Economics, Elsevier, vol. 203(C), pages 322-332.
    14. Yu-Kai Lin & Mingfeng Lin & Hsinchun Chen, 2019. "Do Electronic Health Records Affect Quality of Care? Evidence from the HITECH Act," Service Science, INFORMS, vol. 30(1), pages 306-318, March.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Dal Mas, Francesca & Massaro, Maurizio & Rippa, Pierluigi & Secundo, Giustina, 2023. "The challenges of digital transformation in healthcare: An interdisciplinary literature review, framework, and future research agenda," Technovation, Elsevier, vol. 123(C).
    2. Margaret Antonicelli & Michele Rubino & Filomena Maggino, 2023. "Demographic and Economic Determinants of Digitalization in Healthcare: An Exploratory Analysis of the Italian Local Health Centers," Social Indicators Research: An International and Interdisciplinary Journal for Quality-of-Life Measurement, Springer, vol. 169(1), pages 529-552, September.
    3. Zahoor, Nadia & Zopiatis, Anastasios & Adomako, Samuel & Lamprinakos, Grigorios, 2023. "The micro-foundations of digitally transforming SMEs: How digital literacy and technology interact with managerial attributes," Journal of Business Research, Elsevier, vol. 159(C).
    4. Garcia-Perez, Alexeis & Cegarra-Navarro, Juan Gabriel & Sallos, Mark Paul & Martinez-Caro, Eva & Chinnaswamy, Anitha, 2023. "Resilience in healthcare systems: Cyber security and digital transformation," Technovation, Elsevier, vol. 121(C).
    5. Cannavacciuolo, Lorella & Capaldo, Guido & Ponsiglione, Cristina, 2023. "Digital innovation and organizational changes in the healthcare sector: Multiple case studies of telemedicine project implementation," Technovation, Elsevier, vol. 120(C).
    6. Marta Pascual-Sáez & David Cantarero-Prieto & María González-Diego, 2018. "Testing the effect of population ageing on national saving rates: panel data evidence from Europe," Working Papers. Collection B: Regional and sectoral economics 1803, Universidade de Vigo, GEN - Governance and Economics research Network.
    7. Carlos Fernandez-Llatas & Niels Martin & Owen Johnson & Marcos Sepulveda & Emmanuel Helm & Jorge Munoz-Gama, 2022. "Building Process-Oriented Data Science Solutions for Real-World Healthcare," IJERPH, MDPI, vol. 19(14), pages 1-5, July.
    8. Cobelli, Nicola & Cassia, Fabio & Donvito, Raffaele, 2023. "Pharmacists' attitudes and intention to adopt telemedicine: Integrating the market-orientation paradigm and the UTAUT," Technological Forecasting and Social Change, Elsevier, vol. 196(C).
    9. Basile, L.J. & Carbonara, N. & Panniello, U. & Pellegrino, R., 2024. "The role of big data analytics in improving the quality of healthcare services in the Italian context: The mediating role of risk management," Technovation, Elsevier, vol. 133(C).
    10. Jääskeläinen, Aki, 2021. "The relational outcomes of performance management in buyer-supplier relationships," International Journal of Production Economics, Elsevier, vol. 232(C).
    11. Carla Santos Pereira & Natercia Durão & Fernando Moreira & Bruno Veloso, 2022. "The Importance of Digital Transformation in International Business," Sustainability, MDPI, vol. 14(2), pages 1-26, January.
    12. Alawadi, Asma & Kakabadse, Nada & Kakabadse, Andrew & Zuckerbraun, Sam, 2024. "Decentralized autonomous organizations (DAOs): Stewardship talks but agency walks," Journal of Business Research, Elsevier, vol. 178(C).
    13. Patrucco, Andrea S. & Marzi, Giacomo & Trabucchi, Daniel, 2023. "The role of absorptive capacity and big data analytics in strategic purchasing and supply chain management decisions," Technovation, Elsevier, vol. 126(C).
    14. Xin Tan & Jinfang Jiao & Ming Jiang & Ming Chen & Wenpeng Wang & Yijun Sun, 2024. "Digital Policy, Green Innovation, and Digital-Intelligent Transformation of Companies," Sustainability, MDPI, vol. 16(16), pages 1-23, August.
    15. Tuomas Korhonen & Virpi Sillanpää & Aki Jääskeläinen, 2023. "Anchor practices that guide horizontal performance measurement: an interventionist case study of the financial aspect of new technology implementation in healthcare," Journal of Management & Governance, Springer;Accademia Italiana di Economia Aziendale (AIDEA), vol. 27(3), pages 787-816, September.
    16. Denicolai, Stefano & Previtali, Pietro, 2023. "Innovation strategy and digital transformation execution in healthcare: The role of the general manager," Technovation, Elsevier, vol. 121(C).
    17. Torrini, Irene & Grassetti, Luca & Rizzi, Laura, 2023. "Under-spending, over-spending or substitution among services? Spatial patterns of unexplained shares of health care expenditures," Health Policy, Elsevier, vol. 137(C).
    18. Md Mehedi Hasan Emon & Golam Mustafa MD. Nurullah Rabbani & Avishek Nath, 2023. "Challenges And Opportunities In The Implementation Of Big Data Analytics In Management Information Systems In Bangladesh," Acta Informatica Malaysia (AIM), Zibeline International Publishing, vol. 7(2), pages 122-130, September.
    19. Ebrahim A. A. Ghaleb & P. D. D. Dominic & Narinderjit Singh Sawaran Singh & Gehad Mohammed Ahmed Naji, 2023. "Assessing the Big Data Adoption Readiness Role in Healthcare between Technology Impact Factors and Intention to Adopt Big Data," Sustainability, MDPI, vol. 15(15), pages 1-25, July.
    20. Lu, Shan & Peng, Sihan & Shi, Jiaxin & Zhang, Ci & Feng, Yanchao, 2024. "How does digital transformation affect the total factor productivity of China's A-share listed enterprises in the mineral resource-based sector?," Resources Policy, Elsevier, vol. 94(C).

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:spr:eujhec:v:25:y:2024:i:6:d:10.1007_s10198-023-01641-3. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sonal Shukla or Springer Nature Abstracting and Indexing (email available below). General contact details of provider: http://www.springer.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.