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The Benefits of Enterprise Architecture in Organizational Transformation

Author

Listed:
  • Eetu Niemi

    (Coala Ltd)

  • Samuli Pekkola

    (Tampere University)

Abstract

Today, as organizations constantly adjust their activities to meet ever-changing circumstances, continuous business transformation is taking place. However, planning and steering this transformation can be a daunting task as complexity has been built into the organization over the years. Enterprise Architecture (EA) has been widely adapted as a planning and governance approach to manage the complexity and constant change, and to align the organization toward a common goal. This article studies the EA benefit-realization process by clarifying how EA benefits are realized. Specifically, the focus is on the strategies, resources, and practices which the EA benefits stem from. The findings, derived from an in-depth case study, show that the EA benefit-realization process constitutes a long, intertwined chain of activities. Organizations benefit from EA through various means: from the initiation, when comprehensive understanding starts to form, until years later, when measurable outcomes such as cost savings materialize. Suggestions on what to incorporate into EA programs are presented.

Suggested Citation

  • Eetu Niemi & Samuli Pekkola, 2020. "The Benefits of Enterprise Architecture in Organizational Transformation," Business & Information Systems Engineering: The International Journal of WIRTSCHAFTSINFORMATIK, Springer;Gesellschaft für Informatik e.V. (GI), vol. 62(6), pages 585-597, December.
    • Handle: RePEc:spr:binfse:v:62:y:2020:i:6:d:10.1007_s12599-019-00605-3
    DOI: 10.1007/s12599-019-00605-3
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    References listed on IDEAS

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    1. Hazen, Benjamin T. & Bradley, Randy V. & Bell, John E. & In, Joonhwan & Byrd, Terry A., 2017. "Enterprise architecture: A competence-based approach to achieving agility and firm performance," International Journal of Production Economics, Elsevier, vol. 193(C), pages 566-577.
    2. Fatemeh Nikpay & Rodina Binti Ahmad & Babak Darvish Rouhani & Mohd Naz’ri Mahrin & Shahaboddin Shamshirband, 2017. "An effective Enterprise Architecture Implementation Methodology," Information Systems and e-Business Management, Springer, vol. 15(4), pages 927-962, November.
    3. Schmidt, C. & Buxmann, Peter, 2011. "Outcomes and success factors of enterprise IT architecture management: empirical insight from the international financial services industry," Publications of Darmstadt Technical University, Institute for Business Studies (BWL) 48401, Darmstadt Technical University, Department of Business Administration, Economics and Law, Institute for Business Studies (BWL).
    4. Morteza Alaeddini & Hamed Asgari & Arash Gharibi & Mona Rashidi Rad, 2017. "Leveraging business-IT alignment through enterprise architecture—an empirical study to estimate the extents," Information Technology and Management, Springer, vol. 18(1), pages 55-82, March.
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