IDEAS home Printed from https://ideas.repec.org/a/spr/binfse/v2y2010i1p15-28.html
   My bibliography  Save this article

Organizational and Technological Options for Business Process Management from the Perspective of Web 2.0

Author

Listed:
  • Dominik Vanderhaeghen
  • Peter Fettke
  • Peter Loos

Abstract

Corporate operative systems are often highly dynamic, a fact which is only insufficiently taken into account by recent process management approaches. In contrast, the perspective of Web 2.0 opens up new options for action in process management. In this contribution, we figure out new organizational and technological options of process management using a design-oriented research approach. The analysis especially considers the aspects of self-organization and collective intelligence in process management. We conceptually develop options for action and illustrate them based on a prototype platform for process management. The paper is complemented by a presentation of real-world application scenarios in the construction industry and results of an evaluation of the design-oriented research approach. Copyright Gabler Verlag 2010

Suggested Citation

  • Dominik Vanderhaeghen & Peter Fettke & Peter Loos, 2010. "Organizational and Technological Options for Business Process Management from the Perspective of Web 2.0," Business & Information Systems Engineering: The International Journal of WIRTSCHAFTSINFORMATIK, Springer;Gesellschaft für Informatik e.V. (GI), vol. 2(1), pages 15-28, February.
    • Handle: RePEc:spr:binfse:v:2:y:2010:i:1:p:15-28
    DOI: 10.1007/s12599-009-0087-7
    as

    Download full text from publisher

    File URL: http://hdl.handle.net/10.1007/s12599-009-0087-7
    Download Restriction: Access to full text is restricted to subscribers.
    File URL: https://libkey.io/10.1007/s12599-009-0087-7?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Linda S. L. Lai & Efraim Turban, 2008. "Groups Formation and Operations in the Web 2.0 Environment and Social Networks," Group Decision and Negotiation, Springer, vol. 17(5), pages 387-402, September.
    2. Frank, Ulrich, 2006. "Towards a pluralistic conception of research methods in information systems research," ICB Research Reports 7, University Duisburg-Essen, Institute for Computer Science and Business Information Systems (ICB).
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Xing Wan & Javier Cenamor & Jing Chen, 2017. "Exploring Performance Determinants of China’s Cable Operators and OTT Service Providers in the Era of Digital Convergence—From the Perspective of an Industry Platform," Sustainability, MDPI, vol. 9(12), pages 1-19, December.
    2. Griffith, David A. & Lee, Hannah S. & Yalcinkaya, Goksel, 2023. "Understanding the relationship between the use of social media and the prevalence of anxiety at the country level: a multi-country examination," International Business Review, Elsevier, vol. 32(4).
    3. Ofrit Lesser & Lihi Naamani-Dery & Meir Kalech & Yuval Elovici, 2017. "Group Decision Support for Leisure Activities Using Voting and Social Networks," Group Decision and Negotiation, Springer, vol. 26(3), pages 473-494, May.
    4. Sonja Grabner-Kräuter, 2009. "Web 2.0 Social Networks: The Role of Trust," Journal of Business Ethics, Springer, vol. 90(4), pages 505-522, December.
    5. Piero Mastroberardino & Giuseppe Calabrese & Flora Cortese & Miriam Petracca, 2022. "Social Commerce in the Wine Sector: An Exploratory Research Study of the Italian Market," Sustainability, MDPI, vol. 14(4), pages 1-20, February.
    6. Hajli, Nick, 2015. "Social commerce constructs and consumer's intention to buy," International Journal of Information Management, Elsevier, vol. 35(2), pages 183-191.
    7. Gupta, Manjul & Uz, Irem & Esmaeilzadeh, Pouyan & Noboa, Fabrizio & Mahrous, Abeer A. & Kim, Eojina & Miranda, Graça & Tennant, Vanesa M. & Chung, Sean & Azam, Akbar & Peters, Anicia & Iraj, Hamideh &, 2018. "Do cultural norms affect social network behavior inappropriateness? A global study," Journal of Business Research, Elsevier, vol. 85(C), pages 10-22.
    8. Doha, Ahmed & Elnahla, Nada & McShane, Lindsay, 2019. "Social commerce as social networking," Journal of Retailing and Consumer Services, Elsevier, vol. 47(C), pages 307-321.
    9. Elisa Indriasari & Harjanto Prabowo & Ford Lumban Gaol & Betty Purwandari, 2022. "Digital Banking: Challenges, Emerging Technology Trends, and Future Research Agenda," International Journal of E-Business Research (IJEBR), IGI Global, vol. 18(1), pages 1-20, January.
    10. Zarvić, Novica & Stolze, Carl & Boehm, Matthias & Thomas, Oliver, 2012. "Dependency-based IT Governance practices in inter-organisational collaborations: A graph-driven elaboration," International Journal of Information Management, Elsevier, vol. 32(6), pages 541-549.
    11. Raphaëlle Laubie & Christophe Elie-Dit-Cosaque, 2012. "Exploring and Predicting Online Collective Action on Patients' Virtual Communities: A Multi-method Investigation in France," Post-Print hal-01630383, HAL.
    12. Heise, David & Strecker, Stefan & Frank, Ulrich, 2014. "ControlML: A domain-specific modeling language in support of assessing internal controls and the internal control system," International Journal of Accounting Information Systems, Elsevier, vol. 15(3), pages 224-245.
    13. Xing Wan & Javier Cenamor & Geoffrey Parker & Marshall Van Alstyne, 2017. "Unraveling Platform Strategies: A Review from an Organizational Ambidexterity Perspective," Sustainability, MDPI, vol. 9(5), pages 1-18, May.
    14. Heusinger, Marcel, 2013. "Challenges of Critical and Emancipatory Design Science Research: The Design of ‘Possible Worlds’ as Response," MPRA Paper 48613, University Library of Munich, Germany.
    15. Suriyaphong Nilsang & Chumpol Yuangyai & Chen-Yang Cheng & Udom Janjarassuk, 2019. "Locating an ambulance base by using social media: a case study in Bangkok," Annals of Operations Research, Springer, vol. 283(1), pages 497-516, December.
    16. Kim, Changsu & Kim, Dan J., 2017. "Uncovering the value stream of digital content business from users’ viewpoint," International Journal of Information Management, Elsevier, vol. 37(6), pages 553-565.
    17. Vishal Kulshrestha & Kokil Jain & Isha Sharma, 2021. "An Empirical Investigation of Factors Determining Actual Usage of Entertainment Streaming Apps in India," International Journal of Business Intelligence Research (IJBIR), IGI Global, vol. 12(2), pages 1-22, July.
    18. Guillermina Tormo-Carbó & Elies Seguí-Mas & Victor Oltra, 2014. "Web 2.0, social capital and work performance in service companies: the employees’ view," Service Business, Springer;Pan-Pacific Business Association, vol. 8(3), pages 439-452, September.
    19. Peter Fettke & Constantin Houy & Peter Loos, 2010. "On the Relevance of Design Knowledge for Design-Oriented Business and Information Systems Engineering," Business & Information Systems Engineering: The International Journal of WIRTSCHAFTSINFORMATIK, Springer;Gesellschaft für Informatik e.V. (GI), vol. 2(6), pages 347-358, December.
    20. repec:dau:papers:123456789/11679 is not listed on IDEAS

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:spr:binfse:v:2:y:2010:i:1:p:15-28. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sonal Shukla or Springer Nature Abstracting and Indexing (email available below). General contact details of provider: http://www.springer.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.