IDEAS home Printed from https://ideas.repec.org/a/spr/annopr/v128y2004i1p135-15810.1023-banor.0000019102.68222.df.html
   My bibliography  Save this article

An Implicit Goal Programming Model for the Tour Scheduling Problem Considering the Employee Work Preferences

Author

Listed:
  • Seyda Topaloglu
  • Irem Ozkarahan

Abstract

Many organizations face employee scheduling problems under conditions of variable demand for service over the course of an operating day and across a planning horizon. These organizations are concerned with the tour scheduling problem that involves assigning shifts and break times to the work days of employees and allocating days off to individual work schedules. Nowadays, organizations try to adopt various scheduling flexibility alternatives to meet the fluctuating service demand. On the other hand, they have also realized that providing employee productivity and satisfaction is as much important as meeting the service demand. Up to date, tour scheduling solution approaches have neglected considering employee preferences and tried to develop work schedules for employees in a subsequent step. This paper presents a goal programming model that implicitly represents scheduling flexibility and also incorporates information about the preferred working patterns of employees. After solving the proposed model, a work schedule will be generated for each employee without requiring a further step for the assignment of shifts, break times, and work days to employees. The model is capable of handling multiple scheduling objectives, and it can produce optimal solutions in very short computing times. Copyright Kluwer Academic Publishers 2004

Suggested Citation

  • Seyda Topaloglu & Irem Ozkarahan, 2004. "An Implicit Goal Programming Model for the Tour Scheduling Problem Considering the Employee Work Preferences," Annals of Operations Research, Springer, vol. 128(1), pages 135-158, April.
    • Handle: RePEc:spr:annopr:v:128:y:2004:i:1:p:135-158:10.1023/b:anor.0000019102.68222.df
    DOI: 10.1023/B:ANOR.0000019102.68222.df
    as

    Download full text from publisher

    File URL: http://hdl.handle.net/10.1023/B:ANOR.0000019102.68222.df
    Download Restriction: Access to full text is restricted to subscribers.
    File URL: https://libkey.io/10.1023/B:ANOR.0000019102.68222.df?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Wolbeck, Lena Antonia, 2019. "Fairness aspects in personnel scheduling," Discussion Papers 2019/16, Free University Berlin, School of Business & Economics.
    2. S M Al-Yakoob & H D Sherali, 2008. "A column generation approach for an employee scheduling problem with multiple shifts and work locations," Journal of the Operational Research Society, Palgrave Macmillan;The OR Society, vol. 59(1), pages 34-43, January.
    3. Idris Addou & François Soumis, 2007. "Bechtold-Jacobs generalized model for shift scheduling with extraordinary overlap," Annals of Operations Research, Springer, vol. 155(1), pages 177-205, November.
    4. Yongjian Li & Jian Chen & Xiaoqiang Cai, 2007. "An integrated staff-sizing approach considering feasibility of scheduling decision," Annals of Operations Research, Springer, vol. 155(1), pages 361-390, November.
    5. Cinzia Colapinto & Raja Jayaraman & Simone Marsiglio, 2017. "Multi-criteria decision analysis with goal programming in engineering, management and social sciences: a state-of-the art review," Annals of Operations Research, Springer, vol. 251(1), pages 7-40, April.
    6. Mark W. Isken & Osman T. Aydas, 2022. "A tactical multi-week implicit tour scheduling model with applications in healthcare," Health Care Management Science, Springer, vol. 25(4), pages 551-573, December.
    7. Banu Sungur & Cemal Özgüven & Yasemin Kariper, 2017. "Shift scheduling with break windows, ideal break periods, and ideal waiting times," Flexible Services and Manufacturing Journal, Springer, vol. 29(2), pages 203-222, June.
    8. Marta Rocha & José Oliveira & Maria Carravilla, 2014. "A constructive heuristic for staff scheduling in the glass industry," Annals of Operations Research, Springer, vol. 217(1), pages 463-478, June.
    9. Jonas Ingels & Broos Maenhout, 2017. "Employee substitutability as a tool to improve the robustness in personnel scheduling," OR Spectrum: Quantitative Approaches in Management, Springer;Gesellschaft für Operations Research e.V., vol. 39(3), pages 623-658, July.
    10. Van den Bergh, Jorne & Beliën, Jeroen & De Bruecker, Philippe & Demeulemeester, Erik & De Boeck, Liesje, 2013. "Personnel scheduling: A literature review," European Journal of Operational Research, Elsevier, vol. 226(3), pages 367-385.
    11. Ferdinand Kiermaier & Markus Frey & Jonathan F. Bard, 2020. "The flexible break assignment problem for large tour scheduling problems with an application to airport ground handlers," Journal of Scheduling, Springer, vol. 23(2), pages 177-209, April.
    12. Salem Al-Yakoob & Hanif Sherali, 2007. "Mixed-integer programming models for an employee scheduling problem with multiple shifts and work locations," Annals of Operations Research, Springer, vol. 155(1), pages 119-142, November.
    13. Lin, Shih-Wei & Ying, Kuo-Ching, 2014. "Minimizing shifts for personnel task scheduling problems: A three-phase algorithm," European Journal of Operational Research, Elsevier, vol. 237(1), pages 323-334.
    14. Andreas Fügener & Jens O. Brunner, 2019. "Planning for Overtime: The Value of Shift Extensions in Physician Scheduling," INFORMS Journal on Computing, INFORMS, vol. 31(4), pages 732-744, October.
    15. Adibah Shuib & Faiq Izzuddin Kamarudin, 2019. "Solving shift scheduling problem with days-off preference for power station workers using binary integer goal programming model," Annals of Operations Research, Springer, vol. 272(1), pages 355-372, January.
    16. Şeyda Gür & Tamer Eren, 2018. "Scheduling and Planning in Service Systems with Goal Programming: Literature Review," Mathematics, MDPI, vol. 6(11), pages 1-16, November.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:spr:annopr:v:128:y:2004:i:1:p:135-158:10.1023/b:anor.0000019102.68222.df. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sonal Shukla or Springer Nature Abstracting and Indexing (email available below). General contact details of provider: http://www.springer.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.