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The Principles of quality management

Author

Listed:
  • Mirela Dogaru

    (Dimitrie Cantemir Christian Univerity)

  • Elena David

Abstract

A Quality Management Principle is defined by the ISO Technical Committee 176 (ISO / TC 176) as "a fundamental and comprehensive rule/conviction applied to run and operate an organization aiming to continuously improve the performance of the term long through customer focus while addressing the requirements of all other stakeholders. " For the quality management, eight principles were considered fundamental. All the requirements of ISO 9001: 2015 are related to one or more of these principles, which are the basis for the requirements, thus justifying their importance.

Suggested Citation

  • Mirela Dogaru & Elena David, 2017. "The Principles of quality management," Social-Economic Debates, Association for Entreprenorial Spirit Promotion, vol. 6(2), pages 32-42, August.
    • Handle: RePEc:sdb:social:v:6:y:2017:i:2:p:32-42
    as

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    More about this item

    Keywords

    Principles; quality; efficiency;
    All these keywords.

    JEL classification:

    • L25 - Industrial Organization - - Firm Objectives, Organization, and Behavior - - - Firm Performance

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