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De-collectivization and employment problems: the experiences of minority ethnic workers seeking help through Citizens Advice

Author

Listed:
  • Jane Holgate

    (University of Leeds, UK)

  • Anna Pollert

    (University of West of England, UK)

  • Janroj Keles

    (London Metropolitan University, UK)

  • Leena Kumarappan

    (London Metropolitan University, UK)

Abstract

This article draws on a study of the experiences of (primarily non-unionized) minority ethnic workers in seeking advice and support for employment problems in the context of the de-collectivization of employment relations in Britain. It focuses on one of the main recourses identified in the research, the Citizens Advice Bureau, its relationship with community organizations and with trade unions. Workers’ testimonies about their experiences of help with workplace grievances are supplemented with views of advice providers, community-based organizations and trade unionists. Findings illuminate the specific experiences of minority ethnic workers, as well as similarities with majority ethnic non-unionized workers and highlight the paucity of individual employment advice and a growing crisis for workers’ rights with the decline in collective union representation.

Suggested Citation

  • Jane Holgate & Anna Pollert & Janroj Keles & Leena Kumarappan, 2012. "De-collectivization and employment problems: the experiences of minority ethnic workers seeking help through Citizens Advice," Work, Employment & Society, British Sociological Association, vol. 26(5), pages 772-788, October.
    • Handle: RePEc:sae:woemps:v:26:y:2012:i:5:p:772-788
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    Cited by:

    1. Memoona Tariq & Jawad Syed, 2018. "An intersectional perspective on Muslim women's issues and experiences in employment," Gender, Work and Organization, Wiley Blackwell, vol. 25(5), pages 495-513, September.
    2. Rupert Harwood, 2016. "Can International Human Rights Law Help Restore Access to Justice for Disabled Workers?," Laws, MDPI, vol. 5(2), pages 1-23, April.

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