Customer Violence and Employee Health and Safety
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DOI: 10.1177/09500170222119290
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Cited by:
- Seib, Charrlotte & Fischer, Jane & Najman, Jackob M., 2009. "The health of female sex workers from three industry sectors in Queensland, Australia," Social Science & Medicine, Elsevier, vol. 68(3), pages 473-478, February.
- Brown Johnson, Nancy & Anderson, Jonathan R, 2004. "5. Airline Employment, Productivity, And Working Conditions Following Deregulation," Research in Transportation Economics, Elsevier, vol. 10(1), pages 79-108, January.
- Fiona Edgar & Alan Geare & David Saunders & Maike Beacker & Ilai Faanunu, 2017. "A transformative service research agenda: a study of workers’ well-being," The Service Industries Journal, Taylor & Francis Journals, vol. 37(1), pages 84-104, January.
- Richard Godfrey & Joanna Brewis, 2018. "‘Nowhere else sells bliss like this’: Exploring the emotional labour of soldiers at war," Gender, Work and Organization, Wiley Blackwell, vol. 25(6), pages 653-669, November.
- Minjeong Kang & Taeshik Gong, 2019. "Dysfunctional customer behavior: conceptualization and empirical validation," Service Business, Springer;Pan-Pacific Business Association, vol. 13(4), pages 625-646, December.
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Keywords
emotional labour; occupational health and safety; violence;All these keywords.
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