IDEAS home Printed from https://ideas.repec.org/a/sae/vision/v27y2023i5p680-694.html
   My bibliography  Save this article

Antecedents of Intention to Use Online Peer-to-Peer Platform in Malaysia

Author

Listed:
  • Mohammad Tariqul Islam Khan
  • Gan Han Yee
  • Gerald Goh Guan Gan

Abstract

Considering the demand for alternative source of finance, the number of online peer-to-peer (P2P) financing platforms is increasing tremendously in Malaysia with the upward trend in the number of users and the introduction of secondary market for P2P platforms. As such, it is of great importance to investigate the antecedents of intention to use this online-based financing platform. This study examines if P2P platform ease of use, P2P platform usefulness, perceived expertise, P2P platform trustworthiness and reciprocity contribute to the usage intention of online P2P platforms building on technology acceptance model (TAM), source credibility theory (SCT) and social exchange theory (SET). By estimating partial least square-structural equation modeling (PLS-SEM), the results reveal that P2P platform ease of use, P2P platform usefulness and reciprocity are the crucial determinants influencing the intention to use online P2P financing platforms. The findings imply that P2P service providers should emphasize more on the ease of use and usefulness of the platform with reciprocity to increase usage the intention of borrowers or lenders.

Suggested Citation

  • Mohammad Tariqul Islam Khan & Gan Han Yee & Gerald Goh Guan Gan, 2023. "Antecedents of Intention to Use Online Peer-to-Peer Platform in Malaysia," Vision, , vol. 27(5), pages 680-694, November.
    • Handle: RePEc:sae:vision:v:27:y:2023:i:5:p:680-694
    DOI: 10.1177/09722629211039051
    as

    Download full text from publisher

    File URL: https://journals.sagepub.com/doi/10.1177/09722629211039051
    Download Restriction: no
    File URL: https://libkey.io/10.1177/09722629211039051?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    References listed on IDEAS

    as
    1. Ichwan & Rahmatina A. Kasri, 2019. "Why Are Youth Intent On Investing Through Peer To Peer Lending? Evidence From Indonesia," Journal of Islamic Monetary Economics and Finance, Bank Indonesia, vol. 5(4), pages 741-762, November.
    2. Samer Faraj & Steven L. Johnson, 2011. "Network Exchange Patterns in Online Communities," Organization Science, INFORMS, vol. 22(6), pages 1464-1480, December.
    3. Jünger, Moritz & Mietzner, Mark, 2020. "Banking goes digital: The adoption of FinTech services by German households," Finance Research Letters, Elsevier, vol. 34(C).
    4. Monica Rosavina & Raden Aswin Rahadi & Mandra Lazuardi Kitri & Shimaditya Nuraeni & Lidia Mayangsari, 2019. "P2P lending adoption by SMEs in Indonesia," Qualitative Research in Financial Markets, Emerald Group Publishing Limited, vol. 11(2), pages 260-279, June.
    5. Singhapakdi, Anusorn & Vitell, Scott J. & Kraft, Kenneth L., 1996. "Moral Intensity and Ethical Decision-Making of Marketing Professionals," Journal of Business Research, Elsevier, vol. 36(3), pages 245-255, July.
    6. repec:eme:mfppss:mf-09-2018-0423 is not listed on IDEAS
    7. Peng Wang & Haichao Zheng & Dongyu Chen & Liangchao Ding, 2015. "Exploring the critical factors influencing online lending intentions," Financial Innovation, Springer;Southwestern University of Finance and Economics, vol. 1(1), pages 1-11, December.
    8. Marios Koufaris, 2002. "Applying the Technology Acceptance Model and Flow Theory to Online Consumer Behavior," Information Systems Research, INFORMS, vol. 13(2), pages 205-223, June.
    9. Jefferson Duarte & Stephan Siegel & Lance Young, 2012. "Trust and Credit: The Role of Appearance in Peer-to-peer Lending," The Review of Financial Studies, Society for Financial Studies, vol. 25(8), pages 2455-2484.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Sha, Yezhou, 2022. "Rating manipulation and creditworthiness for platform economy: Evidence from peer-to-peer lending," International Review of Financial Analysis, Elsevier, vol. 84(C).
    2. Nisha Mary Thomas, 2023. "Modeling key enablers influencing FinTechs offering SME credit services: A multi-stakeholder perspective," Electronic Markets, Springer;IIM University of St. Gallen, vol. 33(1), pages 1-27, December.
    3. Babak Naysary & Ruth Tacneng & Amine Tarazi, 2021. "Adoption of fintech services: role of saving and borrowing mechanisms," Working Papers hal-03335254, HAL.
    4. Zhang, Weiwei & Chen, Fu & Liu, Enru & Zhang, Yichi & Li, Fangfang, 2023. "How does digital inclusive finance promote the financial performance of Chinese cultural enterprises?," Pacific-Basin Finance Journal, Elsevier, vol. 82(C).
    5. Wayne Decker & Thomas Calo, 2007. "Observers’ Impressions of Unethical Persons and Whistleblowers," Journal of Business Ethics, Springer, vol. 76(3), pages 309-318, December.
    6. Jörg Prokop & Dandan Wang, 2022. "Is there a gender gap in equity-based crowdfunding?," Small Business Economics, Springer, vol. 59(3), pages 1219-1244, October.
    7. Costello, Anna M. & Down, Andrea K. & Mehta, Mihir N., 2020. "Machine + man: A field experiment on the role of discretion in augmenting AI-based lending models," Journal of Accounting and Economics, Elsevier, vol. 70(2).
    8. Li Mo & Xiaosan Zhang & Yabin Lin & Zhenghui Yuan & Zengjun Peng, 2023. "Consumers’ Attitudes towards Online Advertising: A Model of Personalization, Informativeness, Privacy Concern and Flow Experience," Sustainability, MDPI, vol. 15(5), pages 1-12, February.
    9. Jens Hagendorff & Sonya Lim & Duc Duy Nguyen, 2023. "Lender Trust and Bank Loan Contracts," Management Science, INFORMS, vol. 69(3), pages 1758-1779, March.
    10. Bertrand, Jérémie & Burietz, Aurore, 2023. "(Loan) price and (loan officer) prejudice," Journal of Economic Behavior & Organization, Elsevier, vol. 210(C), pages 26-42.
    11. Manconi, Alberto & Braggion, Fabio & Zhu, Haikun, 2018. "Can Technology Undermine Macroprudential Regulation? Evidence from Peer-to-Peer Credit in China," CEPR Discussion Papers 12668, C.E.P.R. Discussion Papers.
    12. Un-Kon Lee, 2021. "The Effect of Confirmation of Nation Brand Image in International Tourism Advertisement on Travel Intention of Foreign Tourists: The Case of Korean ITA for Chinese Tourists," SAGE Open, , vol. 11(1), pages 21582440209, January.
    13. G. Rejikumar & Aswathy Asokan-Ajitha & Sofi Dinesh & Ajay Jose, 2022. "The role of cognitive complexity and risk aversion in online herd behavior," Electronic Commerce Research, Springer, vol. 22(2), pages 585-621, June.
    14. Rizvi, Syed Kumail Abbas & Rahat, Birjees & Naqvi, Bushra & Umar, Muhammad, 2024. "Revolutionizing finance: The synergy of fintech, digital adoption, and innovation," Technological Forecasting and Social Change, Elsevier, vol. 200(C).
    15. Nitin Walia & Mark Srite & Wendy Huddleston, 2016. "Eyeing the web interface: the influence of price, product, and personal involvement," Electronic Commerce Research, Springer, vol. 16(3), pages 297-333, September.
    16. Xuan Zhang, 2023. "The impact of digital finance on corporate labor productivity: evidence from Chinese-listed companies," Economia e Politica Industriale: Journal of Industrial and Business Economics, Springer;Associazione Amici di Economia e Politica Industriale, vol. 50(3), pages 527-550, September.
    17. Yuchen Zhang & Wei Yang, 2022. "Breakthrough invention and problem complexity: Evidence from a quasi‐experiment," Strategic Management Journal, Wiley Blackwell, vol. 43(12), pages 2510-2544, December.
    18. Zou, Lili Wenli & Chan, Ricky Y.K., 2019. "Why and when do consumers perform green behaviors? An examination of regulatory focus and ethical ideology," Journal of Business Research, Elsevier, vol. 94(C), pages 113-127.
    19. Connie Bateman & Sean Valentine & Terri Rittenburg, 2013. "Ethical Decision Making in a Peer-to-Peer File Sharing Situation: The Role of Moral Absolutes and Social Consensus," Journal of Business Ethics, Springer, vol. 115(2), pages 229-240, June.
    20. Lyudmyla Starostyuk & Kay-Yut Chen & Edmund L. Prater, 2023. "Do looks matter in supply chain contracting? An experimental study," Business Economics, Palgrave Macmillan;National Association for Business Economics, vol. 58(1), pages 9-23, January.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:sae:vision:v:27:y:2023:i:5:p:680-694. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: SAGE Publications (email available below). General contact details of provider: .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.