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Managerial Obstacles Facing the Ageing Care Centres: A Case of Malaysian Women Entrepreneurs

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  • Shaista Noor
  • Filzah Md. Isa
  • Nik Maheran Nik Muhammad

Abstract

Malaysia is experiencing the rise in the ageing population as it is a more significant challenge for developing and developed countries. Therefore, across the globe, it is imperative for countries to anticipate effectively against the rising issue of the ageing population. In Malaysia, ageing care centres are mostly managed by three sectors: public, private and non-governmental organizations (NGOs). Currently, 365 ageing care centres are working in various states of Malaysia. The men and women entrepreneurs run these centres individually or in partnership. This study highlights the managerial challenges confronted by women entrepreneurs of ageing care centres in Malaysia. The study adopts the qualitative research strategy, and structured questionnaires have been used to collect data by face-to-face interviews. The target population of the study is five women entrepreneurs of ageing care centres in the leading states (Johor, Penang and Selangor) in Malaysia. The result highlights that staff retention, lack of qualified staff, technology gap, staff training, less capital; strapped budget and poor marketing strategy are main managerial challenges faced by women entrepreneurs of ageing care centres in Malaysia. This study will help policymakers to formulate strategies for women entrepreneurship in Malaysia. A recommendation plan is being proposed.

Suggested Citation

  • Shaista Noor & Filzah Md. Isa & Nik Maheran Nik Muhammad, 2021. "Managerial Obstacles Facing the Ageing Care Centres: A Case of Malaysian Women Entrepreneurs," Vision, , vol. 25(3), pages 312-321, September.
    • Handle: RePEc:sae:vision:v:25:y:2021:i:3:p:312-321
    DOI: 10.1177/0972262921996495
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    References listed on IDEAS

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    2. Veland Ramadani & Hyrije Abazi-Alili & Léo-Paul Dana & Gadaf Rexhepi & Sadudin Ibraimi, 2017. "The impact of knowledge spillovers and innovation on firm-performance: findings from the Balkans countries," International Entrepreneurship and Management Journal, Springer, vol. 13(1), pages 299-325, March.
    3. Congressional Budget Office, 2013. "Rising Demand for Long-Term Services and Supports for Elderly People," Reports 44363, Congressional Budget Office.
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    Cited by:

    1. Muhammad Farhan Jalil & Azlan Ali & Rashidah Kamarulzaman, 2023. "The influence of psychological capital and social capital on women entrepreneurs’ intentions: the mediating role of attitude," Palgrave Communications, Palgrave Macmillan, vol. 10(1), pages 1-14, December.

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