IDEAS home Printed from https://ideas.repec.org/a/sae/toueco/v30y2024i4p924-946.html
   My bibliography  Save this article

Unravelling the effects of disruptive crises on residents’ support for tourism. Lessons from COVID-19

Author

Listed:
  • Jorge Arnanz
  • Vicente Ramos
  • Javier Rey-Maquieira
  • Akarapong Untong

Abstract

Residents’ behaviour towards tourism could be affected by a major crisis such as the recent pandemic. In this context, we evaluate how specific elements, such as residents’ characteristics, perceptions on specific origins, and the development of alternative tourism activities and segments need to be considered in this analysis. The Social Exchange Theory is used as a conceptual framework, and the empirical analysis is done for Bangkok, a grand urban tourism destination. Our results indicate that residents are aware of the potential trade-off between economic prosperity and health concerns, and that they have a different perception towards tourists from different origins. Additionally, locals were more concerned about health considerations than foreigners. The findings and the conceptual framework can serve as guidelines for tourism organisations and authorities managing urban destinations in times of crises.

Suggested Citation

  • Jorge Arnanz & Vicente Ramos & Javier Rey-Maquieira & Akarapong Untong, 2024. "Unravelling the effects of disruptive crises on residents’ support for tourism. Lessons from COVID-19," Tourism Economics, , vol. 30(4), pages 924-946, June.
    • Handle: RePEc:sae:toueco:v:30:y:2024:i:4:p:924-946
    DOI: 10.1177/13548166231219038
    as

    Download full text from publisher

    File URL: https://journals.sagepub.com/doi/10.1177/13548166231219038
    Download Restriction: no
    File URL: https://libkey.io/10.1177/13548166231219038?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    References listed on IDEAS

    as
    1. Pedro Ernesto Moreira Gregori & Concepción Román & Juan Carlos Martín, 2022. "Residents’ perception of a mature and mass tourism destination: The determinant factors in Gran Canaria," Tourism Economics, , vol. 28(2), pages 515-534, March.
    2. Cecilia Pasquinelli & Mariapina Trunfio & Nicola Bellini & Simona Rossi, 2021. "Sustainability in Overtouristified Cities? A Social Media Insight into Italian Branding Responses to Covid-19 Crisis," Sustainability, MDPI, vol. 13(4), pages 1-14, February.
    3. Usman Khalid & Luke Emeka Okafor & Katarzyna Burzynska, 2021. "Does the size of the tourism sector influence the economic policy response to the COVID-19 pandemic?," Current Issues in Tourism, Taylor & Francis Journals, vol. 24(19), pages 2801-2820, October.
    4. Bimonte, Salvatore & Punzo, Lionello F., 2016. "Tourist development and host–guest interaction: An economic exchange theory," Annals of Tourism Research, Elsevier, vol. 58(C), pages 128-139.
    5. Gössling, Stefan & McCabe, Scott & Chen, Ning (Chris), 2020. "A socio-psychological conceptualisation of overtourism," Annals of Tourism Research, Elsevier, vol. 84(C).
    6. Qiu, Richard T.R. & Park, Jinah & Li, ShiNa & Song, Haiyan, 2020. "Social costs of tourism during the COVID-19 pandemic," Annals of Tourism Research, Elsevier, vol. 84(C).
    7. Yang, Yang & Zhang, Hongru & Chen, Xiang, 2020. "Coronavirus pandemic and tourism: Dynamic stochastic general equilibrium modeling of infectious disease outbreak," Annals of Tourism Research, Elsevier, vol. 83(C).
    8. Ko Koens & Albert Postma & Bernadett Papp, 2018. "Is Overtourism Overused? Understanding the Impact of Tourism in a City Context," Sustainability, MDPI, vol. 10(12), pages 1-15, November.
    9. Bailey Ashton Adie & Martin Falk, 2021. "Residents’ perception of cultural heritage in terms of job creation and overtourism in Europe," Tourism Economics, , vol. 27(6), pages 1185-1201, September.
    10. Amal Hamrouni & Abdullah S Karaman & Cemil Kuzey & Ali Uyar, 2023. "Ethical environment, accountability, and sustainability reporting: What is the connection in the hospitality and tourism industry?," Tourism Economics, , vol. 29(3), pages 664-695, May.
    11. Albert Assaf & Raffaele Scuderi, 2020. "COVID-19 and the recovery of the tourism industry," Tourism Economics, , vol. 26(5), pages 731-733, August.
    12. Chia-Lin Chang & Michael McAleer & Vicente Ramos, 2020. "A Charter for Sustainable Tourism after COVID-19," Sustainability, MDPI, vol. 12(9), pages 1-4, May.
    13. Sharpley, Richard, 2014. "Host perceptions of tourism: A review of the research," Tourism Management, Elsevier, vol. 42(C), pages 37-49.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Thanasis Stengos & Michael L. Polemis, 2020. "Threshold effects during the COVID-19 pandemic: Evidence from international tourist destinations," Working Papers 2005, University of Guelph, Department of Economics and Finance.
    2. Gabriella Andrade & Holly Itoga & Cathrine Linnes & Jerome Agrusa & Joseph Lema, 2021. "The Economic Sustainability of Culture in Hawai’i: Tourists’ Willingness to Pay for Hawaiian Cultural Experiences," JRFM, MDPI, vol. 14(9), pages 1-25, September.
    3. Fotiadis, Anestis & Polyzos, Stathis & Huan, Tzung-Cheng T.C., 2021. "The good, the bad and the ugly on COVID-19 tourism recovery," Annals of Tourism Research, Elsevier, vol. 87(C).
    4. Dong-Shang Chang & Wei-De Wu, 2021. "Impact of the COVID-19 Pandemic on the Tourism Industry: Applying TRIZ and DEMATEL to Construct a Decision-Making Model," Sustainability, MDPI, vol. 13(14), pages 1-28, July.
    5. Parvaneh Sobhani & Hadi Veisi & Hassan Esmaeilzadeh & Seyed Mohammad Moein Sadeghi & Marina Viorela Marcu & Isabelle D. Wolf, 2022. "Tracing the Impact Pathways of COVID-19 on Tourism and Developing Strategies for Resilience and Adaptation in Iran," Sustainability, MDPI, vol. 14(9), pages 1-21, May.
    6. Salvatore Bimonte & Antonella D’Agostino, 2021. "Tourism development and residents’ well-being: Comparing two seaside destinations in Italy," Tourism Economics, , vol. 27(7), pages 1508-1525, November.
    7. Chung-Wei Kuo, 2021. "Can We Return to Our Normal Life When the Pandemic Is under Control? A Preliminary Study on the Influence of COVID-19 on the Tourism Characteristics of Taiwan," Sustainability, MDPI, vol. 13(17), pages 1-17, August.
    8. Fernando Almeida-García & Rafael Cortes-Macías & Antonia Balbuena-Vázquez & M. Carmen-Hidalgo, 2020. "New Perspectives of Residents’ Perceptions in a Mature Seaside Destination," Sustainability, MDPI, vol. 12(10), pages 1-25, May.
    9. Jelena Đurkin Badurina & Daniela Soldić Frleta, 2021. "Tourism Dependency and Perceived Local Tourism Governance: Perspective of Residents of Highly-Visited and Less-Visited Tourist Destinations," Societies, MDPI, vol. 11(3), pages 1-13, July.
    10. Tsung-Hung Lee & Fen-Hauh Jan, 2022. "How Does Personality Affect COVID-19 Pandemic Travel Risk Perceptions and Behaviors? Evidence from Segment Analysis in Taiwan," Sustainability, MDPI, vol. 15(1), pages 1-15, December.
    11. Hjalager, Anne-Mette, 2020. "Land-use conflicts in coastal tourism and the quest for governance innovations," Land Use Policy, Elsevier, vol. 94(C).
    12. Çalişkan, Uğur & Gursoy, Dogan & Özer, Özgür & Chi, Oscar Hengxuan, 2022. "Effects of Tourism on Local Residents’ Quality of Life, Happiness and Life Satisfaction: Moderating Role of the COVID-19 Risk Perceptions," Journal of Tourism, Sustainability and Well-being, Cinturs - Research Centre for Tourism, Sustainability and Well-being, University of Algarve, vol. 10(4), pages 274-291.
    13. Davide Provenzano & Serena Volo, 2022. "Tourism recovery amid COVID-19: The case of Lombardy, Italy," Tourism Economics, , vol. 28(1), pages 110-130, February.
    14. Daisy XF Fan & Anyu Liu & Richard TR Qiu, 2019. "Revisiting the relationship between host attitudes and tourism development: A utility maximization approach," Tourism Economics, , vol. 25(2), pages 171-188, March.
    15. Michał Roman & Arkadiusz Niedziółka & Andrzej Krasnodębski, 2020. "Respondents’ Involvement in Tourist Activities at the Time of the COVID-19 Pandemic," Sustainability, MDPI, vol. 12(22), pages 1-21, November.
    16. Yang, Yang & Zhang, Carol X. & Rickly, Jillian M., 2021. "A review of early COVID-19 research in tourism: Launching the Annals of Tourism Research's Curated Collection on coronavirus and tourism1," Annals of Tourism Research, Elsevier, vol. 91(C).
    17. Azzeddine Madani & Saad Eddine Boutebal & Hinde Benhamida & Christopher Robin Bryant, 2020. "The Impact of Covid-19 Outbreak on the Tourism Needs of the Algerian Population," Sustainability, MDPI, vol. 12(21), pages 1-11, October.
    18. Lucie Plzáková & Egon Smeral, 2022. "Impact of the COVID-19 crisis on European tourism," Tourism Economics, , vol. 28(1), pages 91-109, February.
    19. Rêgo, Carmo Sousa & Almeida, Joana, 2022. "A framework to analyse conflicts between residents and tourists: The case of a historic neighbourhood in Lisbon, Portugal," Land Use Policy, Elsevier, vol. 114(C).
    20. Michał Roman & Monika Roman & Emilia Grzegorzewska & Piotr Pietrzak & Kamil Roman, 2022. "Influence of the COVID-19 Pandemic on Tourism in European Countries: Cluster Analysis Findings," Sustainability, MDPI, vol. 14(3), pages 1-17, January.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:sae:toueco:v:30:y:2024:i:4:p:924-946. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: SAGE Publications (email available below). General contact details of provider: .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.