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Fuzzy multi-criteria decision-making: An entropy-based approach to assess tourism sustainability

Author

Listed:
  • Joseph Andria

    (18998Università degli Studi di Palermo, Italy)

  • Giacomo di Tollo

    (19047Università Ca’ Foscari, Italy)

  • Raffaele Pesenti

    (19047Università Ca’ Foscari, Italy)

Abstract

In this article, we propose a method for ranking tourist destinations and evaluating their performances under a sustainability perspective: a fuzzy multiple criteria decision-making method is applied for determining sustainability performance values and ranking destinations accordingly. We select a set of sustainability evaluation criteria and use a fuzzy analytic hierarchy process to weight the selected criteria. We also optimize each evaluator’s membership function support by means of a fuzzy entropy maximization criteria. A case study is illustrated and results are compared with two data envelopment analysis–based models. The simplicity of the proposed approach along with the easy readability of the results allow its direct applicability for all involved stakeholders.

Suggested Citation

  • Joseph Andria & Giacomo di Tollo & Raffaele Pesenti, 2021. "Fuzzy multi-criteria decision-making: An entropy-based approach to assess tourism sustainability," Tourism Economics, , vol. 27(1), pages 168-186, February.
    • Handle: RePEc:sae:toueco:v:27:y:2021:i:1:p:168-186
    DOI: 10.1177/1354816619885207
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    References listed on IDEAS

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    Cited by:

    1. Bilbao-Terol, Amelia & Bilbao-Terol, Celia, 2024. "The Choquet integral supported by a hedonic approach for modelling preferences in hotel selection," Omega, Elsevier, vol. 122(C).
    2. Nicola Camatti & Giacomo Tollo & Gianni Filograsso & Sara Ghilardi, 2024. "Predicting Airbnb pricing: a comparative analysis of artificial intelligence and traditional approaches," Computational Management Science, Springer, vol. 21(1), pages 1-25, June.
    3. Zhenhui Huang & Wei Wei & Ying Han & Shuangying Ding & Ke Tang, 2022. "The Coupling Coordination Evolutionary Analysis of Tourism-Ecological Environment-Public Service for the Yellow River Basin of China," IJERPH, MDPI, vol. 19(15), pages 1-23, July.
    4. Giacomo di Tollo & Joseph Andria & Gianni Filograsso, 2023. "The Predictive Power of Social Media Sentiment: Evidence from Cryptocurrencies and Stock Markets Using NLP and Stochastic ANNs," Mathematics, MDPI, vol. 11(16), pages 1-18, August.
    5. Joseph Andria & Rosario Maggistro & Raffaele Pesenti, 2023. "Sustainable Management of Tourist Flow Networks: A Mean Field Model," Journal of Optimization Theory and Applications, Springer, vol. 196(2), pages 730-761, February.

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