IDEAS home Printed from https://ideas.repec.org/a/sae/toueco/v27y2021i1p168-186.html
   My bibliography  Save this article

Fuzzy multi-criteria decision-making: An entropy-based approach to assess tourism sustainability

Author

Listed:
  • Joseph Andria

    (18998Università degli Studi di Palermo, Italy)

  • Giacomo di Tollo

    (19047Università Ca’ Foscari, Italy)

  • Raffaele Pesenti

    (19047Università Ca’ Foscari, Italy)

Abstract

In this article, we propose a method for ranking tourist destinations and evaluating their performances under a sustainability perspective: a fuzzy multiple criteria decision-making method is applied for determining sustainability performance values and ranking destinations accordingly. We select a set of sustainability evaluation criteria and use a fuzzy analytic hierarchy process to weight the selected criteria. We also optimize each evaluator’s membership function support by means of a fuzzy entropy maximization criteria. A case study is illustrated and results are compared with two data envelopment analysis–based models. The simplicity of the proposed approach along with the easy readability of the results allow its direct applicability for all involved stakeholders.

Suggested Citation

  • Joseph Andria & Giacomo di Tollo & Raffaele Pesenti, 2021. "Fuzzy multi-criteria decision-making: An entropy-based approach to assess tourism sustainability," Tourism Economics, , vol. 27(1), pages 168-186, February.
    • Handle: RePEc:sae:toueco:v:27:y:2021:i:1:p:168-186
    DOI: 10.1177/1354816619885207
    as

    Download full text from publisher

    File URL: https://journals.sagepub.com/doi/10.1177/1354816619885207
    Download Restriction: no
    File URL: https://libkey.io/10.1177/1354816619885207?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    References listed on IDEAS

    as
    1. Charnes, A. & Cooper, W. W. & Rhodes, E., 1978. "Measuring the efficiency of decision making units," European Journal of Operational Research, Elsevier, vol. 2(6), pages 429-444, November.
    2. Gianna Moscardo & Laurie Murphy, 2014. "There Is No Such Thing as Sustainable Tourism: Re-Conceptualizing Tourism as a Tool for Sustainability," Sustainability, MDPI, vol. 6(5), pages 1-24, April.
    3. Su, Lujun & Swanson, Scott R., 2017. "The effect of destination social responsibility on tourist environmentally responsible behavior: Compared analysis of first-time and repeat tourists," Tourism Management, Elsevier, vol. 60(C), pages 308-321.
    4. Rafael Llorca-Vivero, 2008. "Terrorism And International Tourism: New Evidence," Defence and Peace Economics, Taylor & Francis Journals, vol. 19(2), pages 169-188.
    5. Sala, Serenella & Ciuffo, Biagio & Nijkamp, Peter, 2015. "A systemic framework for sustainability assessment," Ecological Economics, Elsevier, vol. 119(C), pages 314-325.
    6. Mbaiwa, Joseph E., 2011. "Changes on traditional livelihood activities and lifestyles caused by tourism development in the Okavango Delta, Botswana," Tourism Management, Elsevier, vol. 32(5), pages 1050-1060.
    7. Cracolici, M.F. & Cuffaro, M. & Nijkamp, P., 2009. "Tourism sustainability and economic efficiency - a statistical analysis of italian provinces," Serie Research Memoranda 0023, VU University Amsterdam, Faculty of Economics, Business Administration and Econometrics.
    8. Higham, J.E.S. & Shelton, E.J., 2011. "Tourism and wildlife habituation: Reduced population fitness or cessation of impact?," Tourism Management, Elsevier, vol. 32(6), pages 1290-1298.
    9. Joseph Andria & Giacomo Tollo & Raffaele Pesenti, 2015. "Detection of local tourism systems by threshold accepting," Computational Management Science, Springer, vol. 12(4), pages 559-575, October.
    10. Kevin Gibson, 2012. "Stakeholders and Sustainability: An Evolving Theory," Journal of Business Ethics, Springer, vol. 109(1), pages 15-25, August.
    11. He, Peng & He, Yong & Xu, Feifei, 2018. "Evolutionary analysis of sustainable tourism," Annals of Tourism Research, Elsevier, vol. 69(C), pages 76-89.
    12. Yoram Wind & Thomas L. Saaty, 1980. "Marketing Applications of the Analytic Hierarchy Process," Management Science, INFORMS, vol. 26(7), pages 641-658, July.
    13. Blancas, Francisco J. & Caballero, Rafael & González, Mercedes & Lozano-Oyola, Macarena & Pérez, Fátima, 2010. "Goal programming synthetic indicators: An application for sustainable tourism in Andalusian coastal counties," Ecological Economics, Elsevier, vol. 69(11), pages 2158-2172, September.
    14. Juan Ignacio Pulido Fernández & Marcelino Sánchez Rivero, 2009. "Measuring Tourism Sustainability: Proposal for a Composite Index," Tourism Economics, , vol. 15(2), pages 277-296, June.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Bilbao-Terol, Amelia & Bilbao-Terol, Celia, 2024. "The Choquet integral supported by a hedonic approach for modelling preferences in hotel selection," Omega, Elsevier, vol. 122(C).
    2. Nicola Camatti & Giacomo Tollo & Gianni Filograsso & Sara Ghilardi, 2024. "Predicting Airbnb pricing: a comparative analysis of artificial intelligence and traditional approaches," Computational Management Science, Springer, vol. 21(1), pages 1-25, June.
    3. Zhenhui Huang & Wei Wei & Ying Han & Shuangying Ding & Ke Tang, 2022. "The Coupling Coordination Evolutionary Analysis of Tourism-Ecological Environment-Public Service for the Yellow River Basin of China," IJERPH, MDPI, vol. 19(15), pages 1-23, July.
    4. Giacomo di Tollo & Joseph Andria & Gianni Filograsso, 2023. "The Predictive Power of Social Media Sentiment: Evidence from Cryptocurrencies and Stock Markets Using NLP and Stochastic ANNs," Mathematics, MDPI, vol. 11(16), pages 1-18, August.
    5. Giacomo Tollo & Joseph Andria & Stoyan Tanev & Sara Ghilardi, 2024. "Integrating the gender dimension to disclose the degree of businesses’ articulation of innovation," Journal of Computational Social Science, Springer, vol. 7(1), pages 87-123, April.
    6. Joseph Andria & Rosario Maggistro & Raffaele Pesenti, 2023. "Sustainable Management of Tourist Flow Networks: A Mean Field Model," Journal of Optimization Theory and Applications, Springer, vol. 196(2), pages 730-761, February.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Ruiz, Francisco & El Gibari, Samira & Cabello, José M. & Gómez, Trinidad, 2020. "MRP-WSCI: Multiple reference point based weak and strong composite indicators," Omega, Elsevier, vol. 95(C).
    2. Diaz-Balteiro, L & González-Pachón, J. & Romero, C., 2017. "Measuring systems sustainability with multi-criteria methods: A critical review," European Journal of Operational Research, Elsevier, vol. 258(2), pages 607-616.
    3. Samira El Gibari & Trinidad Gómez & Francisco Ruiz, 2019. "Building composite indicators using multicriteria methods: a review," Journal of Business Economics, Springer, vol. 89(1), pages 1-24, February.
    4. Pishchulov, Grigory & Trautrims, Alexander & Chesney, Thomas & Gold, Stefan & Schwab, Leila, 2019. "The Voting Analytic Hierarchy Process revisited: A revised method with application to sustainable supplier selection," International Journal of Production Economics, Elsevier, vol. 211(C), pages 166-179.
    5. Seyed Rakhshan & Ali Kamyad & Sohrab Effati, 2015. "Ranking decision-making units by using combination of analytical hierarchical process method and Tchebycheff model in data envelopment analysis," Annals of Operations Research, Springer, vol. 226(1), pages 505-525, March.
    6. Luis Pérez-Domínguez & Luis Alberto Rodríguez-Picón & Alejandro Alvarado-Iniesta & David Luviano Cruz & Zeshui Xu, 2018. "MOORA under Pythagorean Fuzzy Set for Multiple Criteria Decision Making," Complexity, Hindawi, vol. 2018, pages 1-10, April.
    7. Greco, Salvatore & Ishizaka, Alessio & Tasiou, Menelaos & Torrisi, Gianpiero, 2018. "σ-µ efficiency analysis: A new methodology for evaluating units through composite indices," MPRA Paper 83569, University Library of Munich, Germany.
    8. Víctor Pérez & Alain Hernández & Flor Guerrero & María Amparo León & Christian Luiz Silva & Rafael Caballero, 2016. "Sustainability Ranking for Cuban Tourist Destinations Based on Composite Indexes," Social Indicators Research: An International and Interdisciplinary Journal for Quality-of-Life Measurement, Springer, vol. 129(1), pages 425-444, October.
    9. Zanakis, Stelios H. & Mandakovic, Tomislav & Gupta, Sushil K. & Sahay, Sundeep & Hong, Sungwan, 1995. "A review of program evaluation and fund allocation methods within the service and government sectors," Socio-Economic Planning Sciences, Elsevier, vol. 29(1), pages 59-79, March.
    10. Victoria Vicario-Modroño & Rosa Gallardo-Cobos & Pedro Sánchez-Zamora, 2023. "Sustainability evaluation of olive oil mills in Andalusia (Spain): a study based on composite indicators," Environment, Development and Sustainability: A Multidisciplinary Approach to the Theory and Practice of Sustainable Development, Springer, vol. 25(7), pages 6363-6392, July.
    11. P P Sutton & R H Green, 2007. "Choice is a value statement. On inferring optimal multiple attribute portfolios from non-optimal nominations," Journal of the Operational Research Society, Palgrave Macmillan;The OR Society, vol. 58(11), pages 1526-1533, November.
    12. Chen, Chung-Chiang, 2010. "A performance evaluation of MSW management practice in Taiwan," Resources, Conservation & Recycling, Elsevier, vol. 54(12), pages 1353-1361.
    13. Babak Daneshvar Rouyendegh & Asil Oztekin & Joseph Ekong & Ali Dag, 2019. "Measuring the efficiency of hospitals: a fully-ranking DEA–FAHP approach," Annals of Operations Research, Springer, vol. 278(1), pages 361-378, July.
    14. Tseng, Fang-Mei & Chiu, Yu-Jing & Chen, Ja-Shen, 2009. "Measuring business performance in the high-tech manufacturing industry: A case study of Taiwan's large-sized TFT-LCD panel companies," Omega, Elsevier, vol. 37(3), pages 686-697, June.
    15. Thies, Christian & Kieckhäfer, Karsten & Spengler, Thomas S. & Sodhi, Manbir S., 2019. "Operations research for sustainability assessment of products: A review," European Journal of Operational Research, Elsevier, vol. 274(1), pages 1-21.
    16. Barros, Carlos Pestana & Wanke, Peter, 2015. "An analysis of African airlines efficiency with two-stage TOPSIS and neural networks," Journal of Air Transport Management, Elsevier, vol. 44, pages 90-102.
    17. Lai, Po‐Lin & Potter, Andrew & Beynon, Malcolm & Beresford, Anthony, 2015. "Evaluating the efficiency performance of airports using an integrated AHP/DEA-AR technique," Transport Policy, Elsevier, vol. 42(C), pages 75-85.
    18. Greco, Salvatore & Ishizaka, Alessio & Tasiou, Menelaos & Torrisi, Gianpiero, 2019. "Sigma-Mu efficiency analysis: A methodology for evaluating units through composite indicators," European Journal of Operational Research, Elsevier, vol. 278(3), pages 942-960.
    19. Hassan, Mohammad Nurul & Hawas, Yaser E. & Ahmed, Kamran, 2013. "A multi-dimensional framework for evaluating the transit service performance," Transportation Research Part A: Policy and Practice, Elsevier, vol. 50(C), pages 47-61.
    20. K. Koppiahraj & S. Bathrinath & V. G. Venkatesh & Venkatesh Mani & Yangyan Shi, 2023. "Optimal sustainability assessment method selection: a practitioner perspective," Annals of Operations Research, Springer, vol. 324(1), pages 629-662, May.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:sae:toueco:v:27:y:2021:i:1:p:168-186. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: SAGE Publications (email available below). General contact details of provider: .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.