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Can “Live Streaming†Really Drive Visitors to the Destination? From the Aspect of “Social Presenceâ€

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  • Wenkun Zhang
  • Yanan Wang
  • Tao Zhang

Abstract

The combination of live-streaming technology and tourism is an important development in the evolution of tourism experiences. Research on live-streaming tourism is becoming popular, but empirical studies on the relationship between live streaming and travel intention remain underexplored. The aim of this article is to determine whether live streaming has an impact on travel intention. This article collects 614 questionnaires and uses structural equation models (SEMs) to test the relevant hypotheses. This study makes some contributions to the literature on live-streaming tourism. First, it explains the relationship between live streaming and travel intention from the perspective of social presence: The presence of a destination image, the presence of an interaction, and the presence of production can effectively improve people’s trust and, in return, influence their travel intention. Second, this article verifies the role of trust in tourism management. This article is one of the earliest studies on the relationship between live streaming and travel intention, which has significance for the development of tourism management–related theories and practical management.

Suggested Citation

  • Wenkun Zhang & Yanan Wang & Tao Zhang, 2021. "Can “Live Streaming†Really Drive Visitors to the Destination? From the Aspect of “Social Presenceâ€," SAGE Open, , vol. 11(1), pages 21582440211, March.
    • Handle: RePEc:sae:sagope:v:11:y:2021:i:1:p:21582440211006691
    DOI: 10.1177/21582440211006691
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    3. Xiaolong Wang & Wenkun Zhang & Tao Zhang & Yanan Wang & Sanggyun Na, 2022. "A Study of Chinese Consumers’ Consistent Use of Mobile Food Ordering Apps," Sustainability, MDPI, vol. 14(19), pages 1-20, October.
    4. Li, Nianlin & Xuan, Changchun & Chen, Rui, 2024. "Different roles of two kinds of digital coexistence: The impact of social presence on consumers' purchase intention in the live streaming shopping context," Journal of Retailing and Consumer Services, Elsevier, vol. 80(C).

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