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Use of Social Media in Planning Domestic Holidays: A Study on Malaysian Millennials

Author

Listed:
  • Krishna Moorthy
  • Nik Mohamad Zaki Nik Salleh
  • Ang Xin Jie
  • Chan Shu Yi
  • Lau Shin Wei
  • Loo Yian Bing
  • Yee Zhao Ying

Abstract

This study examines the social media usage of Malaysian millennials in planning their domestic holidays. This study integrated the theory of planned behaviour (TPB) and technology acceptance model (TAM) variables by adding electronic word-of-mouth (e-WOM), as it is a crucial factor influencing the travel industry nowadays. Data were collected from 301 Malaysians. The results show that e-WOM is the greatest antecedent influencing Malaysian millennials to use social media in planning their domestic holidays. Local tourism organizations such as Tourism Malaysia could gain an understanding of the issue through this study, and the promotion of local tourism through social media could be developed to reach millennials in Malaysia.

Suggested Citation

  • Krishna Moorthy & Nik Mohamad Zaki Nik Salleh & Ang Xin Jie & Chan Shu Yi & Lau Shin Wei & Loo Yian Bing & Yee Zhao Ying, 2021. "Use of Social Media in Planning Domestic Holidays: A Study on Malaysian Millennials," Millennial Asia, , vol. 12(1), pages 35-56, April.
    • Handle: RePEc:sae:millen:v:12:y:2021:i:1:p:35-56
    DOI: 10.1177/0976399620938503
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    References listed on IDEAS

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    Cited by:

    1. Shaifali Chauhan & Richa Banerjee & Vishal Dagar, 2023. "Analysis of Impulse Buying Behaviour of Consumer During COVID-19: An Empirical Study," Millennial Asia, , vol. 14(2), pages 278-299, June.
    2. Osarodion Ogiemwonyi & Amran Harun & Mohammad Imtiaz Hossain & Asif Mahbub Karim, 2023. "The Influence of Green Behaviour Using Theory of Planned Behaviour Approach: Evidence from Malaysia," Millennial Asia, , vol. 14(4), pages 582-604, December.

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