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Systems Thinking and Modelling for Stakeholder Management

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  • Arun Abraham Elias

Abstract

This article presents the application of the systems thinking and modelling methodology for analyzing multiple stakeholders with conflicting stakes. It illustrates this methodological framework using a New Zealand transport infrastructure case. By moving beyond the usual stakeholder analysis tools, comprising of matrices or lists of criteria or attributes, this study tries to plug the gap in the stakeholder literature pertaining to the need for a stakeholder analysis approach that can capture complex and dynamic issues in stakeholder management. The results of the experiments conducted, using a systems model developed in this study, highlight the need for holistic approaches instead of simple solutions, while dealing with complex problems involving multiple stakeholders.

Suggested Citation

  • Arun Abraham Elias, 2017. "Systems Thinking and Modelling for Stakeholder Management," IIM Kozhikode Society & Management Review, , vol. 6(2), pages 123-131, July.
    • Handle: RePEc:sae:iimkoz:v:6:y:2017:i:2:p:123-131
    DOI: 10.1177/2277975216681105
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    References listed on IDEAS

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    1. Arun Abraham Elias, 2012. "A system dynamics model for stakeholder analysis in environmental conflicts," Journal of Environmental Planning and Management, Taylor & Francis Journals, vol. 55(3), pages 387-406, June.
    2. Krystyna A. Stave, 2002. "Using system dynamics to improve public participation in environmental decisions," System Dynamics Review, System Dynamics Society, vol. 18(2), pages 139-167, June.
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    Citations

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    Cited by:

    1. Rohit Bhardwaj & Saurabh Srivastava & Sunali Bindra & Sumit Sangwan, 2023. "An ecosystem view of social entrepreneurship through the perspective of systems thinking," Systems Research and Behavioral Science, Wiley Blackwell, vol. 40(1), pages 250-265, January.
    2. Kanika Khurana & Atanu Ghosh, 2023. "Management in the Performing Arts: An Empirical Exploration of Organizational Structures in Indian Theatre," IIM Kozhikode Society & Management Review, , vol. 12(1), pages 67-84, January.
    3. Roger Moser & Srinath Rengarajan & Gopalakrishnan Narayanamurthy, 2021. "Decision Intelligence: Creating a Fit between Intelligence Requirements and Intelligence Processing Capacities," IIM Kozhikode Society & Management Review, , vol. 10(2), pages 160-177, July.
    4. Arun A. Elias, 2019. "Strategy Development Through Stakeholder Involvement: A New Zealand Study," Global Journal of Flexible Systems Management, Springer;Global Institute of Flexible Systems Management, vol. 20(4), pages 313-322, December.
    5. Gregory, Amanda J. & Atkins, Jonathan P. & Midgley, Gerald & Hodgson, Anthony M., 2020. "Stakeholder identification and engagement in problem structuring interventions," European Journal of Operational Research, Elsevier, vol. 283(1), pages 321-340.
    6. Arun A. Elias, 2021. "Kerala’s Innovations and Flexibility for Covid-19 Recovery: Storytelling using Systems Thinking," Global Journal of Flexible Systems Management, Springer;Global Institute of Flexible Systems Management, vol. 22(1), pages 33-43, June.
    7. Mohita G. Sharma & S. M. Sharma, 2024. "Causal System Scenario Tool for Near Miss Accident Analysis," IIM Kozhikode Society & Management Review, , vol. 13(1), pages 70-80, January.

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