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Leveraging Knowledge

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  • Rajesh K. Pillania

    (Rajesh K. Pillania is Assistant Professor, Institute for Integrated Learning in Management, New Delhi. E-mail: r_pillania@yahoo.com)

Abstract

Knowledge has emerged as the most critical resource for wealth creation and sustainable competitive advantage. I conducted research to study what Indian firms are doing to leverage knowledge, especially to gauge their expectations and the problems they are facing. To have a macro view of the situation, I asked experts from industry, academia and policy makers about knowledge management (KM) strategies in Indian companies. To have the micro view, I selected five firms each from two industries: software and pharmaceuticals, and four firms from the petroleum marketing sector, thus covering both the private and public sectors. Though Indian firms expect a lot of benefits out of KM, there are obstacles to its implementation particularly due to lack of awareness of KM and knowledge-hoarding culture. Indian firms, especially those in the public sector, need to invest and leverage knowledge resources for competing in this era of privatization, liberalization and globalization.

Suggested Citation

  • Rajesh K. Pillania, 2005. "Leveraging Knowledge," Global Business Review, International Management Institute, vol. 6(2), pages 231-249, August.
    • Handle: RePEc:sae:globus:v:6:y:2005:i:2:p:231-249
    DOI: 10.1177/097215090500600204
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    References listed on IDEAS

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    1. Desouza, Kevin C., 2003. "Knowledge management barriers: why the technology imperative seldom works," Business Horizons, Elsevier, vol. 46(1), pages 25-29.
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