IDEAS home Printed from https://ideas.repec.org/a/sae/entthe/v25y2000i1p43-58.html
   My bibliography  Save this article

Human Resource Management, TQM, and Firm Performance in Small and Medium-Size Enterprises

Author

Listed:
  • Gaylen N. Chandler
  • Glenn M. Mcevoy

Abstract

This study analyzes the moderating effect of two key human resource practices on the relationship between organizational strategy and firm performance. In a sample of 66 small to medium-sized manufacturing firms we found that a total quality management strategy was most effective when supported by significant training and group-based incentive compensation. This result is discussed in light of the current debate in the field about “best practice†versus “fit†models of human resource management and business strategy.

Suggested Citation

  • Gaylen N. Chandler & Glenn M. Mcevoy, 2000. "Human Resource Management, TQM, and Firm Performance in Small and Medium-Size Enterprises," Entrepreneurship Theory and Practice, , vol. 25(1), pages 43-58, October.
    • Handle: RePEc:sae:entthe:v:25:y:2000:i:1:p:43-58
    DOI: 10.1177/104225870002500105
    as

    Download full text from publisher

    File URL: https://journals.sagepub.com/doi/10.1177/104225870002500105
    Download Restriction: no
    File URL: https://libkey.io/10.1177/104225870002500105?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Christian Hagin & Livingstone Divine Caesar, 2021. "The antecedents of success among small- and medium-sized enterprises: evidence from Ghana," Journal of Global Entrepreneurship Research, Springer;UNESCO Chair in Entrepreneurship, vol. 11(1), pages 279-297, December.
    2. Seyed Gholam Hossein Hashemi Nassab, 2016. "The Role of Financial Management on Productivity of the Refinery Case Study: Khangiran Gas Refinery of Iran," Modern Applied Science, Canadian Center of Science and Education, vol. 10(6), pages 1-44, June.
    3. Brigitte Kroon & Karina Voorde & Jules Timmers, 2013. "High performance work practices in small firms: a resource-poverty and strategic decision-making perspective," Small Business Economics, Springer, vol. 41(1), pages 71-91, June.
    4. Qiang Wang & Tingting Sun & Rongrong Li, 2024. "Does larger scale enhance carbon efficiency? Assessing the impact of corporate size on manufacturing carbon emission efficiency," Palgrave Communications, Palgrave Macmillan, vol. 11(1), pages 1-15, December.
    5. Lilian DE MENEZES & Garry GELADE & Stephen WOOD, 2008. "A Longitudinal Study of the Latent Class Clusters of Modern Management Practices and their Association with Organizational Performance in British Manufacturing," EcoMod2008 23800028, EcoMod.
    6. Unai Arzubiaga & Amaia Maseda & Txomin Iturralde, 2019. "Entrepreneurial orientation in family firms: New drivers and the moderating role of the strategic involvement of the board," Australian Journal of Management, Australian School of Business, vol. 44(1), pages 128-152, February.
    7. Paul Jones & Malcolm J Beynon & David Pickernell & Gary Packham, 2013. "Evaluating the Impact of Different Training Methods on SME Business Performance," Environment and Planning C, , vol. 31(1), pages 56-81, February.
    8. Gabriela ÞUÞUEANU & Elena Claudia ªERBAN, 2014. "High Performance Activity Practices in Small Firms in Romania," Economia. Seria Management, Faculty of Management, Academy of Economic Studies, Bucharest, Romania, vol. 17(2), pages 290-303, December.
    9. Lai, Yanqing & Saridakis, George & Blackburn, Robert & Johnstone, Stewart, 2016. "Are the HR responses of small firms different from large firms in times of recession?," Journal of Business Venturing, Elsevier, vol. 31(1), pages 113-131.
    10. David Urbano & Desislava Yordanova, 2008. "Determinants of the adoption of HRM practices in tourism SMEs in Spain: an exploratory study," Service Business, Springer;Pan-Pacific Business Association, vol. 2(3), pages 167-185, September.
    11. Abdul Raziq, 2014. "The Relationship between Firm Size and High Performance Management Practices in Pakistani SMEs," Indian Journal of Commerce and Management Studies, Educational Research Multimedia & Publications,India, vol. 5(2), pages 27-36, May.
    12. Mackelprang, Alan W. & Jayaram, Jayanth & Xu, Kefeng, 2012. "The influence of types of training on service system performance in mass service and service shop operations," International Journal of Production Economics, Elsevier, vol. 138(1), pages 183-194.
    13. Yu Ri Kim & Taewoo Roh, 2024. "How Does Government Information Access Interplay with Resources of Emerging Market Small and Medium-Sized Enterprises for Innovation? Evidence from Vietnam," Sustainability, MDPI, vol. 16(13), pages 1-19, July.
    14. Ahmed Alzahrani & Ali Shaddady, 2021. "Influences of Financial and Non-Financial Compensation on Employees’ Turnover Intention in the Energy Sector: The Case of Aramco IPO," International Business Research, Canadian Center of Science and Education, vol. 14(6), pages 108-108, June.

    More about this item

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:sae:entthe:v:25:y:2000:i:1:p:43-58. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: SAGE Publications (email available below). General contact details of provider: .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.