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The Use of Information from and about Competitors in Small Business Management

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  • Gail L Fann
  • Larry R. Smeltzer

Abstract

Interviews of small business owner/managers were conducted to determine the extent to which they use information from competitors and about competitors. A combination of quantitative and qualitative information indicated that small business managers used competitors less frequently than customers and suppliers as sources of information. In addition, the managers did not analyze the competitors’ products or services closely, and they did not enter into formal arrangements with them.

Suggested Citation

  • Gail L Fann & Larry R. Smeltzer, 1989. "The Use of Information from and about Competitors in Small Business Management," Entrepreneurship Theory and Practice, , vol. 13(4), pages 35-46, July.
  • Handle: RePEc:sae:entthe:v:13:y:1989:i:4:p:35-46
    DOI: 10.1177/104225878901300405
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    References listed on IDEAS

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    1. repec:dau:papers:123456789/13445 is not listed on IDEAS
    2. R. A. Thietart & R. Vivas, 1981. "Strategic intelligence activity: The management of the sales force as a source of strategic information," Strategic Management Journal, Wiley Blackwell, vol. 2(1), pages 15-25, January.
    3. John E. Prescott & Daniel C. Smith, 1987. "A project‐based approach to competitive analysis," Strategic Management Journal, Wiley Blackwell, vol. 8(5), pages 411-423, September.
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    Cited by:

    1. B. Nimalathasan, 2008. "A study of owner - managerÂ’s environmental awareness and small business performance," Manager Journal, Faculty of Business and Administration, University of Bucharest, vol. 7(1), pages 83-88, May.
    2. Peters, Michael P. & Brush, Candida G., 1996. "Market information scanning activities and growth in new ventures: A comparison of service and manufacturing businesses," Journal of Business Research, Elsevier, vol. 36(1), pages 81-89, May.
    3. Stephen Roper, 1997. "Strategic initiatives and small business performance: an exploratory analysis of Irish companies," Entrepreneurship & Regional Development, Taylor & Francis Journals, vol. 9(4), pages 353-364, January.
    4. Nadja Hatzijordanou & Nicolai Bohn & Orestis Terzidis, 2019. "A systematic literature review on competitor analysis: status quo and start-up specifics," Management Review Quarterly, Springer, vol. 69(4), pages 415-458, November.
    5. Arturs Kalnins & Anand Swaminathan & Will Mitchell, 2006. "Turnover Events, Vicarious Information, and the Reduced Likelihood of Outlet-Level Exit Among Small Multiunit Organizations," Organization Science, INFORMS, vol. 17(1), pages 118-131, February.

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