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Leading the world: Public sector reform and e-government in Korea

Author

Listed:
  • Michael O’Donnell

    (The University of New South Wales, Canberra, Australia)

  • Mark Turner

    (University of Canberra, Australia)

Abstract

An integral component of public management reform in Korea has been e-government, a field in which Korea has been a pioneer and in which it is the world leader. This article examines the Korean model of public management reform in the context of the developmental state and democratisation to describe and explain the emergence and expansion of e-government practices. The growth of e-government is tracked and the crucial role of the Ministry of Public Administration and Security delineated. Also covered are Government for Citizens initiatives, the provision of particular services, the mushrooming use of smart phones and emerging patterns of citizen participation, especially as related to local-level governance. The article demonstrates how much can be achieved in e-government and provides a model from which other countries can choose appropriate practices.

Suggested Citation

  • Michael O’Donnell & Mark Turner, 2013. "Leading the world: Public sector reform and e-government in Korea," The Economic and Labour Relations Review, , vol. 24(4), pages 533-548, December.
    • Handle: RePEc:sae:ecolab:v:24:y:2013:i:4:p:533-548
    DOI: 10.1177/1035304613508870
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    References listed on IDEAS

    as
    1. Jiho Jang & Doh C. Shin, 2008. "Democratizing Economic Policymaking in South Korea: Painfully Slow Progress Toward an Executive-Legislative Balance of Power," International Review of Public Administration, Taylor & Francis Journals, vol. 13(1), pages 59-70, May.
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      More about this item

      Keywords

      E-government; Korea; public management reform; public service provision;
      All these keywords.

      JEL classification:

      • D73 - Microeconomics - - Analysis of Collective Decision-Making - - - Bureaucracy; Administrative Processes in Public Organizations; Corruption

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