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Applying findings and creating impact from conversation analytic studies of gender and communication

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  • Elizabeth Stokoe

Abstract

Studies of workplaces frequently focus on gender, investigating and challenging inequality. In that many studies start with ‘gender’ as a taken-for-granted category, measuring gender differences in organizational life, or interviewing participants to elicit accounts of their employment experiences, they exaggerate and even create stereotypical ‘common knowledge’ about gender. In contrast, this article illustrates a conversation analytic approach which can show if, when and how gender becomes consequentially relevant within any given communicative encounter. Drawing on a large corpus of institutional interaction, the article demonstrates two things: that (1) robust claims about the gendering of social life can be made once those claims are grounded in what people actually do; and (2) systematic patterns in people’s endogenous orientations to gender can be found in communication. Finally, the article showcases a real-world application of conversation analytic work, demonstrating the impact and relevance of such research programmes for understanding everyday gendered social life.

Suggested Citation

  • Elizabeth Stokoe, 2013. "Applying findings and creating impact from conversation analytic studies of gender and communication," Economic and Industrial Democracy, Department of Economic History, Uppsala University, Sweden, vol. 34(3), pages 537-552, August.
  • Handle: RePEc:sae:ecoind:v:34:y:2013:i:3:p:537-552
    DOI: 10.1177/0143831X13489043
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    References listed on IDEAS

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    1. Wiji Arulampalam & Alison L. Booth & Mark L. Bryan, 2007. "Is There a Glass Ceiling over Europe? Exploring the Gender Pay Gap across the Wage Distribution," ILR Review, Cornell University, ILR School, vol. 60(2), pages 163-186, January.
    2. Daphne Pedersen & Krista Minnotte & Gary Kiger & Susan Mannon, 2009. "Workplace Policy and Environment, Family Role Quality, and Positive Family-to-Work Spillover," Journal of Family and Economic Issues, Springer, vol. 30(1), pages 80-89, March.
    3. Elizabeth Stokoe, 2006. "Public Intimacy in Neighbour Relationships and Complaints," Sociological Research Online, , vol. 11(3), pages 137-157, September.
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