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Influence of Needs and Experiences of Haemato-Oncology Patients on Acceptability of a Telephone Intervention for Support and Symptom Management: A Qualitative Study

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  • Sarah J. Liptrott
  • Karina Lovell
  • Penny Bee

Abstract

Healthcare technologies are increasingly used to address the unmet needs of patients with cancer; however new service developments must be acceptable to patients. The objective of this study was to determine the unmet needs of haemato-oncology patients and their influence on the perceived acceptability and participation in a telephone intervention delivering. A qualitative study was designed interviewing 20 participants having received the intervention. Data were analysed inductively and deductively using Framework Analysis. Three core themes emerged: (1) fluctuations in emotional distress and coping across the cancer trajectory with evidence of adaptive and maladaptive coping; (2) potential deficits in patient support, continuity of care and information provision; and (3) intervention acceptability analysis underpinned by the Theoretical Framework of Acceptability showed acceptability was influenced by participants’ subjective illness contexts and unmet needs. This work contributes to understanding of personal context as a determinant of intervention acceptability in order to enhance implementation strategies.

Suggested Citation

  • Sarah J. Liptrott & Karina Lovell & Penny Bee, 2020. "Influence of Needs and Experiences of Haemato-Oncology Patients on Acceptability of a Telephone Intervention for Support and Symptom Management: A Qualitative Study," Clinical Nursing Research, , vol. 29(8), pages 627-637, November.
    • Handle: RePEc:sae:clnure:v:29:y:2020:i:8:p:627-637
    DOI: 10.1177/1054773820940865
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    References listed on IDEAS

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    1. Kinta Beaver & Susan Williamson & Karen Chalmers, 2010. "Telephone follow‐up after treatment for breast cancer: views and experiences of patients and specialist breast care nurses," Journal of Clinical Nursing, John Wiley & Sons, vol. 19(19‐20), pages 2916-2924, October.
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