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Job Satisfaction and the Organization's Internal Structure

Author

Listed:
  • Michael C. Knowles
  • Ann D. Knowles

    (Monash University. A number of constructive and exceptionally helpful suggestions were made by a referee on an earlier draft of this article, and these we gratefully acknowledge.)

Abstract

When the levels of job satisfaction on ten job aspects were assessed in fourteen sections in which the employees were doing light repetitive work, wide and consistent differences were found in the levels of satisfaction among the sections. This effect was most pronounced in one group of sections which was characterised by generally favourable attitudes on these job aspects, and in another group of sections which had unfavourable attitudes regarding the same job aspects. This inter-relation meant that different components of satisfaction could largely be accounted for by a single factor embracing the internal or social structure of the sections in which the employees worked. These findings pointed to the presence of factors unrelated to job or formal structure which determine satisfaction at work.

Suggested Citation

  • Michael C. Knowles & Ann D. Knowles, 1979. "Job Satisfaction and the Organization's Internal Structure," Australian Journal of Management, Australian School of Business, vol. 4(1), pages 69-78, April.
    • Handle: RePEc:sae:ausman:v:4:y:1979:i:1:p:69-78
    DOI: 10.1177/031289627900400105
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