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The Hassled Decision Maker: The Effects of Perceived Time Pressure on Information Processing in Decision Making

Author

Listed:
  • Leon Mann

    (Graduate School of Management, University of Melbourne, 200 Leicester Street, Carlton VIC 3053.)

  • Charlotte Tan

    (Graduate School of Management, University of Melbourne, 200 Leicester Street, Carlton VIC 3053.)

Abstract

Managers are often required to make complex decisions under severe time constraints. We predicted that the perception of time pressure, even when there is sufficient time to make a decision, may impair decision making activity. A pilot study and two experiments were conducted on a sample of 162 university students, who were assigned to a time-pressure condition or a no time-pressure condition. In support of the prediction, time-pressured students generated fewer objectives and alternatives and considered fewer consequences. The “hassled decision maker†effect may be due to: the disruptive effects of psychological stress; the need for rapid cognitive closure; interruptions due to continual monitoring of time and deadlines; and, resentment at the demand to work quickly. Implications of the findings for management practice are discussed.

Suggested Citation

  • Leon Mann & Charlotte Tan, 1993. "The Hassled Decision Maker: The Effects of Perceived Time Pressure on Information Processing in Decision Making," Australian Journal of Management, Australian School of Business, vol. 18(2), pages 197-209, December.
    • Handle: RePEc:sae:ausman:v:18:y:1993:i:2:p:197-209
    DOI: 10.1177/031289629301800204
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    Cited by:

    1. Anuja Hariharan & Marc Thomas Philipp Adam & Timm Teubner & Christof Weinhardt, 2016. "Think, feel, bid: the impact of environmental conditions on the role of bidders’ cognitive and affective processes in auction bidding," Electronic Markets, Springer;IIM University of St. Gallen, vol. 26(4), pages 339-355, November.
    2. Kubilay Gok & Nuray Atsan, 2016. "Decision-Making under Stress and Its Implications for Managerial Decision-Making: A Review of Literature," International Journal of Business and Social Research, MIR Center for Socio-Economic Research, vol. 6(3), pages 38-47, March.

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