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Key Performance Indicators – Management Tools for Sales Improvement

Author

Listed:
  • Anca-Mihaela Teau

    („Artifex” University of Bucharest)

  • Cristina Elena PROTOPOPESCU

    („Artifex” University of Bucharest)

Abstract

The present article analyses the importance of key performance indicators in sales field. Key performance indicators are financial and non financial indicators that organizations use in order to estimate and fortify how successful they are, aiming previously established long lasting goals. Appropriate selection of indicators that will be used for measuring is of a greatest importance. Process organization of business is necessary to be constitute in order to realize such effective and efficient system or performance measuring via KPI. Process organization also implies customer orientation and necessary flexibility in nowadays condition of global competition.

Suggested Citation

  • Anca-Mihaela Teau & Cristina Elena PROTOPOPESCU, 2015. "Key Performance Indicators – Management Tools for Sales Improvement," Romanian Statistical Review Supplement, Romanian Statistical Review, vol. 63(6), pages 65-71, June.
    • Handle: RePEc:rsr:supplm:v:63:y:2015:i:6:p:65-71
    as

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    Citations

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    Cited by:

    1. Cibela Neagu & Aurel Neagu, 2015. "The stages of implementing an environment management system in an organization," Romanian Statistical Review Supplement, Romanian Statistical Review, vol. 63(10), pages 93-99, October.
    2. José Miguel Ortiz García de las Bayonas & Parra Meroño, María Concepción & de Bobadilla, Gonzalo Wandosell Fernández, 2023. "What business model factors make SMEs more profitable?," Small Business International Review, Asociación Española de Contabilidad y Administración de Empresas - AECA, vol. 7(1), pages 542-542, May.

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